{ "openapi": "3.0.0", "info": { "title": "TrustRadius Scraper", "version": "1.0.1", "description": "TrustRadius Scraper gets you TrustRadius data ⚡ fast, 🎯 100% accurate and 🔍 ridiculously detailed — B2B software reviews, ratings, pricing, competitors & product comparisons. 1,000 free calls ❤️", "termsOfService": "https://www.omkar.cloud/legal/terms", "contact": { "name": "Omkar Cloud", "url": "https://www.omkar.cloud", "email": "chetan@omkar.cloud" }, "x-long-description": "TrustRadius uses **Cloudflare** bot protection to stop you from getting its data.\n\n**TrustRadius Scraper** by Omkar Cloud beats it and gets you the TrustRadius data you want — clean JSON, in real time.\n\nNo HTML parsing, no proxies, no data cleaning. Just the data — so you can successfully complete your project.\n\n**1,000 free calls every month, no credit card.** Use them to your heart's content ❤️\n\nNeed the full TrustRadius dataset, a bigger plan, or some help with your project? Just message us — we reply ✅ within 1 working day.\n\n[![Message Us on WhatsApp about TrustRadius Scraper](https://raw.githubusercontent.com/omkarcloud/assets/master/images/whatsapp-us.png)](https://www.omkar.cloud/l/trustradius-scraper-rapidapi-whatsapp)\n\n[![Ask Us on Email about TrustRadius Scraper](https://raw.githubusercontent.com/omkarcloud/assets/master/images/ask-on-email.png)](mailto:happy.to.help@omkar.cloud?subject=Help%20with%20TrustRadius%20Scraper%20API&body=I%20need%20help%20with%20using%20the%20TrustRadius%20Scraper%20API.)\n\n\n👉 [Start with Free Plan](https://rapidapi.com/OmkarCloud/api/best-trustradius-scraper-free-1000-calls/pricing) — 1,000 free calls/month", "x-website": "https://www.omkar.cloud/tools/trustradius-scraper/playground", "x-public": true, "x-version-lifecycle": "active" }, "servers": [ { "url": "https://scrapers-patchright.omkar.cloud/trustradius" } ], "paths": { "/products/details": { "get": { "summary": "Product Details", "description": "Fetch a full software profile: TrustRadius score, ratings, awards, feature scores, pricing editions, pros and cons.", "parameters": [ { "name": "product", "in": "query", "required": true, "description": "TrustRadius product slug or any trustradius.com product link.\n\n**Examples:**\n- Slug: `slack`\n- URL: `https://www.trustradius.com/products/slack/reviews`", "schema": { "type": "string" }, "example": "slack" } ], "responses": { "200": { "description": "Successful response", "content": { "application/json": { "example": { "id": "55a57ad22be93031005d0aca", "name": "Slack", "short_name": null, "slug": "slack", "link": "https://www.trustradius.com/products/slack", "reviews_link": "https://www.trustradius.com/products/slack/reviews", "logo": "https://media.trustradius.com/product-logos/5u/k1/IWXK13UJ4K7I.PNG", "homepage": "https://slack.com/solutions?d=7013y000001zTJzAAM&nc=7013y000001zTKsAAM&utm_source=trustradius&utm_medium=review_sites&utm_campaign=amer_us_slkcon&utm_content=slack-pg-ent-all-productpage_7013y000001zTJzAAM", "pricing_link": "https://slack.com/pricing?d=7013y000001zTJyAAM&nc=7013y000001zTKrAAM&utm_source=trustradius&utm_medium=review_sites&utm_campaign=amer_us_slkcon&utm_content=slack-pg-ent-all-pricingcta_7013y000001zTJyAAM", "vendor_cta": { "text": "Schedule a Demo", "link": "https://slack.com/demo?d=7013y000001zTJxAAM&nc=7013y000001zTKqAAM&utm_source=trustradius&utm_medium=review_sites&utm_campaign=amer_us_slkcon&utm_content=slack-pg-ent-all-productcta_7013y000001zTJxAAM" }, "vendor": { "id": "5061d92eec3bbf020000010b", "name": "Salesforce", "slug": "salesforce", "link": "https://www.trustradius.com/vendors/salesforce", "homepage": "https://www.tableau.com/trial/what-is-tableau", "logo": "https://media.trustradius.com/vendor-logos/yI/cd/16G7X4SCB7CX.PNG" }, "description": "Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools,...", "description_html": "

Slack is a Digital HQ

As the command center of the workday, Slack provides a flexible way to work with people, apps and partners in one space.

The new space for success
Slack connects people with each other and with their tools and data, equip...", "previous_slugs": [ "woven-calendar" ], "primary_category": { "name": "Collaboration", "slug": "collaboration", "link": "https://www.trustradius.com/categories/collaboration" }, "categories": [ { "name": "Internal Communications", "slug": "internal-communications", "link": "https://www.trustradius.com/categories/internal-communications" }, { "name": "Collaboration", "slug": "collaboration", "link": "https://www.trustradius.com/categories/collaboration" } ], "rating": { "average": 9, "count": 10288, "tr_score": 9.039, "written_reviews": { "average": 9.1, "count": 642, "tr_score": 9.066 }, "quick_ratings": { "average": 9, "count": 9646, "tr_score": 9.033 } }, "awards": [ { "title": "Top Rated 2022", "type": "toprated", "state": "awarded", "published_date": "2022-05-11", "expiration_date": "2023-05-11", "badge": "TopRated-Gradient-2022" }, { "title": "Best Of Value 2022", "type": "bestof", "state": "awarded", "published_date": "2022-01-11", "expiration_date": "2022-12-31", "badge": "BestOfPrice-Gradient-2022-1" }, { "title": "Best Of Feature Set 2022", "type": "bestof", "state": "awarded", "published_date": "2022-01-11", "expiration_date": "2022-12-31", "badge": "BestOfFeature-Gradient-2022-1" } ], "is_vendor_verified": true, "has_true_badge": true, "feature_ratings": [ { "name": "Task Management", "score": 7.6, "ratings_count": 431, "category_average": 7.9, "slug": "513", "description": "This includes the ability to plan, track, collaborate and report on tasks." }, { "name": "Gantt Charts", "score": 6.9, "ratings_count": 61, "category_average": 7.5, "slug": "65", "description": "Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis." }, { "name": "Scheduling", "score": 7.8, "ratings_count": 365, "category_average": 8.2, "slug": "00", "description": "Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones." } ], "pros": [], "cons": [], "faq": [ { "question": "What is Slack?", "answer": "Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools,..." }, { "question": "How much does Slack cost?", "answer": "Slack starts at $8.75." }, { "question": "What are Slack's top competitors?", "answer": "Microsoft Teams, Discord, and Google Chat are common alternatives for Slack." } ], "screenshots": [], "videos": [], "demos": [], "operating_systems": [], "integrations": [ { "id": "520bf52fd4f16702000003fb", "name": "Wrike", "short_name": null, "slug": "wrike", "link": "https://www.trustradius.com/products/wrike", "logo": "https://media.trustradius.com/product-logos/kV/KO/VT9UT4J307Z8.PNG", "vendor": { "id": "520be930aa9a5d0200000303", "name": null, "slug": null, "link": null, "homepage": null, "logo": "https://media.trustradius.com/vendor-logos/RL/Kd/7TC7E60VI48J.PNG" } }, { "id": "532f2e09bd83d702000003fd", "name": "Userlike", "short_name": null, "slug": "userlike", "link": "https://www.trustradius.com/products/userlike", "logo": "https://media.trustradius.com/product-logos/GQ/RA/N1H50MZ3RZBQ.PNG", "vendor": { "id": "532f2d6a582e500200000518", "name": null, "slug": null, "link": null, "homepage": null, "logo": "https://media.trustradius.com/vendor-logos/MH/9e/RAADTGRG9SJZ.JPEG" } }, { "id": "55ad1e45ba58441300856b50", "name": "Zentail", "short_name": null, "slug": "zentail", "link": "https://www.trustradius.com/products/zentail", "logo": "https://media.trustradius.com/product-logos/Zb/Fg/47HDX1TVT8S3.PNG", "vendor": { "id": "55940dbfa2cdd40e00882022", "name": null, "slug": null, "link": null, "homepage": null, "logo": "https://media.trustradius.com/vendor-logos/GF/1S/TC305FNW9Q7Q.png" } } ], "competitors": [ { "id": "5c818a237b6b57001a0f0256", "name": "Microsoft Teams", "short_name": null, "slug": "microsoft-teams", "link": "https://www.trustradius.com/products/microsoft-teams", "logo": "https://media.trustradius.com/product-logos/rZ/L0/FAW3SOC77MU8.PNG", "vendor": { "id": "5061d92eec3bbf02000000e5", "name": null, "slug": null, "link": null, "homepage": null, "logo": "https://media.trustradius.com/vendor-logos/std-logos/G86DTE5VOUMK.png" }, "rating": { "average": 8.3, "count": 7834, "tr_score": null, "written_reviews": null, "quick_ratings": null } }, { "id": "5d26645be485e8002691b8c1", "name": "Mattermost", "short_name": null, "slug": "mattermost", "link": "https://www.trustradius.com/products/mattermost", "logo": "https://media.trustradius.com/product-logos/ea/SJ/EFCG93K621TN.PNG", "vendor": { "id": "5d2663ece485e8002691b8ba", "name": null, "slug": null, "link": null, "homepage": null, "logo": "https://media.trustradius.com/vendor-logos/dU/RA/XP1N6ETS9SL8.PNG" }, "rating": { "average": 8.6, "count": 118, "tr_score": null, "written_reviews": null, "quick_ratings": null } }, { "id": "5e4b39478e47ef0038e19465", "name": "Discord", "short_name": null, "slug": "discord", "link": "https://www.trustradius.com/products/discord", "logo": null, "vendor": { "id": "5e4b382b8e47ef0038e19440", "name": null, "slug": null, "link": null, "homepage": null, "logo": "https://media.trustradius.com/vendor-logos/cy/L2/Z6O0RXSM7O2P.JPEG" }, "rating": { "average": 8.3, "count": 247, "tr_score": null, "written_reviews": null, "quick_ratings": null } } ], "industry_install_share": { "total_installs": 37577, "last_updated": "2026-11-09", "industries": [ { "naics_code": "54", "slug": "professional-services", "name": "Professional, Scientific, and Technical Services", "company_count": 7736, "share_percent": 20.6 }, { "naics_code": "51", "slug": "information", "name": "Information", "company_count": 5420, "share_percent": 14.4 }, { "naics_code": "31", "slug": "manufacturing", "name": "Manufacturing", "company_count": 1960, "share_percent": 5.2 } ] }, "pricing": { "starting_price": { "amount": 8.75, "currency": "USD", "period": "per month", "unit": "per user" }, "has_free_version": true, "has_free_trial": true, "deployment_types": [ "saas" ], "editions": [ { "name": "Pro", "price": { "amount": 7.25, "currency": "USD" }, "period": "per month", "unit": "per user", "terms": "Per User Per Month", "deployment_types": [ "saas" ] }, { "name": "Business+", "price": { "amount": 12.5, "currency": "USD" }, "period": "per month", "unit": "per user", "terms": "Per User Per Month", "deployment_types": [ "saas" ] }, { "name": "Free", "price": { "amount": 0, "currency": "USD" }, "period": null, "unit": null, "terms": null, "deployment_types": [ "saas" ] } ], "support": { "free_channels": [], "paid_channels": [] }, "notes": "*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.", "quotes": [ { "text": "I use the Free version so My ROI is high,\nMonthly pricing is extremely reasonable.", "rating": 9, "review_link": "https://www.trustradius.com/reviews/slack-2025-10-02-11-21-55", "review_date": "2025-10-16", "source": { "is_trusted": true, "incentive": "TrustRadius", "channel": "RaaS" }, "reviewer": { "name": "Paul Schwartz", "title": "President", "company": "Quality System Consultants", "is_public": true } }, { "text": "Pricing - unfortunately we have had to reduce our license count due to a pricing model that doesn't make sense for our use case. … For our community of experts, the license cost became unmanageable, and we had to reduce our license count.", "rating": 9, "review_link": "https://www.trustradius.com/reviews/slack-2024-11-29-15-41-35", "review_date": "2024-12-16", "source": { "is_trusted": true, "incentive": "TrustRadius", "channel": "RaaS" }, "reviewer": { "name": "Mike Martin", "title": "Chief Customer Officer", "company": "10K", "is_public": true } }, { "text": "Specific storage\nstorage is for both chat and document with free subscription\nBuy subscription to get more storage and features. … It's a great idea to keep your chats saved for the future and you can also share your document over this platform and it's providing free space for data usage and sharin...", "rating": 10, "review_link": "https://www.trustradius.com/reviews/slack-2021-10-12-03-09-45", "review_date": "2021-10-20", "source": { "is_trusted": false, "incentive": "Vendor", "channel": "CommunityInvite" }, "reviewer": { "name": "Farid Mushtaq", "title": "SQA Engineer", "company": "DigitalTech", "is_public": true } } ], "alternatives": [ { "id": "5e9db4c0fe12090030ffc4c0", "name": "Jetbrains Space", "short_name": null, "slug": "jetbrains-space-jetbrains", "link": "https://www.trustradius.com/products/jetbrains-space-jetbrains", "logo": "https://media.trustradius.com/product-logos/wg/fB/5CK487TQ3OLL.PNG", "vendor": { "id": null, "name": null, "slug": null, "link": null, "homepage": null, "logo": "https://media.trustradius.com/vendor-logos/O7/9G/3BILTQ7S9IRB.PNG" }, "rating": { "average": null, "count": null, "tr_score": 9.027, "written_reviews": null, "quick_ratings": null }, "has_free_version": true, "editions": [ { "name": "Team", "price": { "amount": 8, "currency": "USD" }, "period": null, "unit": null, "terms": null, "deployment_types": [ "saas" ] }, { "name": "Free", "price": { "amount": 0, "currency": "USD" }, "period": null, "unit": null, "terms": null, "deployment_types": [ "saas" ] }, { "name": "Organization EAP PLAN", "price": { "amount": 0, "currency": "USD" }, "period": null, "unit": null, "terms": null, "deployment_types": [ "saas" ] } ] }, { "id": "5d26645be485e8002691b8c1", "name": "Mattermost", "short_name": null, "slug": "mattermost", "link": "https://www.trustradius.com/products/mattermost", "logo": "https://media.trustradius.com/product-logos/ea/SJ/EFCG93K621TN.PNG", "vendor": { "id": null, "name": null, "slug": null, "link": null, "homepage": null, "logo": "https://media.trustradius.com/vendor-logos/dU/RA/XP1N6ETS9SL8.PNG" }, "rating": { "average": null, "count": null, "tr_score": 8.639, "written_reviews": null, "quick_ratings": null }, "has_free_version": true, "editions": [ { "name": "Free Self-Hosted", "price": { "amount": 0, "currency": "USD" }, "period": null, "unit": null, "terms": null, "deployment_types": [ "on-premise" ] }, { "name": "Professional", "price": { "amount": 10, "currency": "USD" }, "period": null, "unit": null, "terms": null, "deployment_types": [ "on-premise" ] }, { "name": "Enterprise", "price": null, "period": null, "unit": null, "terms": null, "deployment_types": [ "on-premise" ] } ] }, { "id": "5c818a237b6b57001a0f0256", "name": "Microsoft Teams", "short_name": null, "slug": "microsoft-teams", "link": "https://www.trustradius.com/products/microsoft-teams", "logo": "https://media.trustradius.com/product-logos/rZ/L0/FAW3SOC77MU8.PNG", "vendor": { "id": null, "name": null, "slug": null, "link": null, "homepage": null, "logo": "https://media.trustradius.com/vendor-logos/std-logos/G86DTE5VOUMK.png" }, "rating": { "average": null, "count": null, "tr_score": 8.285, "written_reviews": null, "quick_ratings": null }, "has_free_version": true, "editions": [ { "name": "Microsoft Teams Essentials", "price": { "amount": 4.8, "currency": "USD" }, "period": null, "unit": null, "terms": null, "deployment_types": [ "saas" ] }, { "name": "Microsoft 365 Business Basic", "price": { "amount": 7.2, "currency": "USD" }, "period": null, "unit": null, "terms": null, "deployment_types": [ "saas" ] }, { "name": "Microsoft 365 Business Standard", "price": { "amount": 15, "currency": "USD" }, "period": null, "unit": null, "terms": null, "deployment_types": [ "saas" ] } ] } ], "editorial": null }, "featured_reviews": [ { "id": "6a5951168cba53e34ba187eb", "slug": "slack-2026-07-16-16-45-55", "link": "https://www.trustradius.com/reviews/slack-2026-07-16-16-45-55", "title": "Slack Streamlines QA Collaboration and Accelerates Software Delivery.", "rating": 9, "published_date": "2026-07-17", "source": { "is_trusted": true, "incentive": "No", "channel": "CommunityInvite" }, "reviewer": { "id": null, "name": "Clifton Hunter", "title": "Quality Assurance Analyst", "job_type": "Analyst", "department": "Quality Assurance", "company": "STRATEGY SYNERGY", "company_size": "11-50 employees", "industry": null, "years_of_experience": null, "avatar": null, "linkedin_link": null, "is_linkedin_verified": null, "is_public": null }, "sections": [ { "title": "Overall Satisfaction", "responses": [ { "question": "Describe how you use Slack in your organization. What are the business problems the product addresses and what is the scope of your use case?", "answer": "We use Slack to communicate testing schedules, release readiness, regression testing progress, and deployment timelines with developers and project stakeholders. Slack enables quick discussions with developers, DevOps engineers, business analysts, and product owners to clarify requirements, reproduc...", "type": "text" }, { "question": "Please provide some detailed examples of things that Slack does particularly well.", "answer": "Slack provides instant messaging that allows QA Analysts, developers, and DevOps engineers to resolve issues much faster than email.\nSlack workflows automate repetitive tasks such as collecting daily QA status updates, reporting release readiness, or notifying stakeholders when testing milestones ar...", "type": "bullets" }, { "question": "Please provide some detailed examples of areas where Slack has room for improvement.", "answer": "While Slack is excellent for communication, it is not designed to manage test cases, track defects, or plan sprints.", "type": "bullets" } ] } ] }, { "id": "6a2e8caf9623c8042d2522e9", "slug": "slack-2026-06-14-06-12-46", "link": "https://www.trustradius.com/reviews/slack-2026-06-14-06-12-46", "title": "Ultimate Collaboration Hub for Modern Teams", "rating": 9, "published_date": "2026-06-24", "source": { "is_trusted": true, "incentive": "No", "channel": "CommunityInbound" }, "reviewer": { "id": null, "name": "Shrikant Joshi", "title": "Sr. Director engineering", "job_type": "Manager", "department": "Engineering", "company": "HG Insights", "company_size": "501-1000 employees", "industry": null, "years_of_experience": null, "avatar": null, "linkedin_link": null, "is_linkedin_verified": null, "is_public": null }, "sections": [ { "title": "Overall Satisfaction", "responses": [ { "question": "Describe how you use Slack in your organization. What are the business problems the product addresses and what is the scope of your use case?", "answer": "Slack is deployed across our company as a default messaging and collaboration tool. It serves the following use cases. 1. direction communication with any employee. 2. Slack channels to communicate with the product team. Channels are used heavily in our organization for work and fun related activiti...", "type": "text" }, { "question": "Please provide some detailed examples of things that Slack does particularly well.", "answer": "Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).\nAbility to add folder to Slack channel helps k...", "type": "bullets" }, { "question": "Please provide some detailed examples of areas where Slack has room for improvement.", "answer": "I cannot create a group of more then 9 people and there is not easy way to convert that group to a channel. This is typically the journey, you start with a small group but then for some groups it makes sense to convert to a channel to allow more people to participate.\nI am not happy with alerting or...", "type": "bullets" } ] } ] }, { "id": "6ae214c4e4de10efb2534509", "slug": "slack-2026-10-28-10-29-08-276", "link": "https://www.trustradius.com/reviews/slack-2026-10-28-10-29-08-276", "title": "Slack is a productivity hack", "rating": 10, "published_date": "2026-10-29", "source": { "is_trusted": true, "incentive": "No", "channel": "CommunityInbound" }, "reviewer": { "id": null, "name": "Wes Lawrence", "title": "Account Manager", "job_type": "Account Manager", "department": "Sales", "company": "TrustRadius", "company_size": "51-200 employees", "industry": null, "years_of_experience": null, "avatar": null, "linkedin_link": null, "is_linkedin_verified": null, "is_public": null }, "sections": [ { "title": "Overall Satisfaction", "responses": [ { "question": "Describe how you use Slack in your organization. What are the business problems the product addresses and what is the scope of your use case?", "answer": "I manage a large bucket of accounts so I rely on Slack to collaborate with the rest of my team as a part of my day to day work. We are a remote first company so being able to interact with my coworkers in real time via Slack has been critical for productivity. Slack also helps cut own on Zoom meetin...", "type": "text" }, { "question": "Please provide some detailed examples of things that Slack does particularly well.", "answer": "Keeps side conversations about an account in one place and as a source of truth\nEliminates the need for more zoom meetings, giving me time back\nIntegrations. We connect it to other tools we rely on daily so updates and MCP pulls show up in Slack instead of me checking different systems.", "type": "bullets" }, { "question": "Please provide some detailed examples of areas where Slack has room for improvement.", "answer": "Notifications can get noisy, especially with so many integrations\nThings can get buried in channels\nToo many channels can make finding important info hard to find.", "type": "bullets" } ] } ] } ] } } } } }, "operationId": "Product Details", "tags": [ "TrustRadius Scraper" ] } }, "/products/search": { "get": { "summary": "Search Products", "description": "Search TrustRadius by name: matching products, vendors or categories with their slug, ID and link (up to 100).", "parameters": [ { "name": "query", "in": "query", "required": true, "description": "Product, vendor or category name to search for.\n\n**Examples:**\n- `crm`\n- `slack`", "schema": { "type": "string" }, "example": "crm" }, { "name": "type", "in": "query", "required": false, "description": "What to search for.\n\n**Default:** `product`\n\n**Allowed values:** `product`, `vendor`, `category`", "schema": { "type": "string" } }, { "name": "limit", "in": "query", "required": false, "description": "Maximum number of results.\n\n**Default:** `20`\n\n**Allowed values:** `1`-`100`", "schema": { "type": "integer" } } ], "responses": { "200": { "description": "Successful response", "content": { "application/json": { "example": { "query": "crm", "type": "product", "count": 20, "results": [ { "id": "552826bca2f0781500fa6c87", "name": "HubSpot CRM", "slug": "hubspot-crm", "type": "product", "link": "https://www.trustradius.com/products/hubspot-crm" }, { "id": "55d4b0c45c6c010e00a4517b", "name": "Client Book CRM", "slug": "client-book-crm", "type": "product", "link": "https://www.trustradius.com/products/client-book-crm" }, { "id": "5061d969e1ff5d020000005d", "name": "Zoho CRM", "slug": "zoho-crm", "type": "product", "link": "https://www.trustradius.com/products/zoho-crm" } ] } } } } }, "operationId": "Search Products", "tags": [ "TrustRadius Scraper" ] } }, "/products/reviews": { "get": { "summary": "Product Reviews", "description": "Fetch verified reviews for a product (10 per page): rating, pros, cons, use cases, reviewer job and company size.", "parameters": [ { "name": "product", "in": "query", "required": true, "description": "TrustRadius product slug or any trustradius.com product link.\n\n**Examples:**\n- Slug: `slack`\n- URL: `https://www.trustradius.com/products/slack/reviews`", "schema": { "type": "string" }, "example": "slack" }, { "name": "page", "in": "query", "required": false, "description": "Page number, 10 reviews per page. A page past the last one returns an empty `results` list.\n\n**Default:** `1`\n\n**Allowed values:** `1`-`2000`", "schema": { "type": "integer" } }, { "name": "sort", "in": "query", "required": false, "description": "Sort order for reviews.\n\n**Default:** `recent`\n\n**Allowed values:** `recent`, `oldest`, `rating_high`, `rating_low`", "schema": { "type": "string" } }, { "name": "stars", "in": "query", "required": false, "description": "Star buckets to keep, comma-separated. TrustRadius rates out of 10: `5` = 9-10, `4` = 7-8, `3` = 5-6, `2` = 3-4, `1` = 1-2.\n\n**Allowed values:** any of `1`, `2`, `3`, `4`, `5` (e.g. `1,2` for the critical reviews)", "schema": { "type": "string" } }, { "name": "company_size", "in": "query", "required": false, "description": "Reviewer company size.\n\n**Allowed values:** `small` (1-50 employees), `medium` (51-1,000), `large` (1,001+)", "schema": { "type": "string" } }, { "name": "industry", "in": "query", "required": false, "description": "Reviewer industry. The `facets.industries` block of a response shows how many reviews each industry has.\n\n**Allowed values:** `agriculture`, `mining`, `utilities`, `construction`, `manufacturing`, `wholesale-trade`, `retail-trade`, `transportation`, `information`, `finance-and-insurance`, `real-estate`, `professional-services`, `management`, `admin-and-support`, `education`, `health-care`, `arts-and-entertainment`, `accommodation-and-food`, `other-services`, `public-administration`", "schema": { "type": "string" } }, { "name": "role", "in": "query", "required": false, "description": "Reviewer's role with the product.\n\n**Allowed values:** `user`, `support`, `manager`, `decision_maker`, `consultant`, `implementer`, `reseller`", "schema": { "type": "string" } }, { "name": "country", "in": "query", "required": false, "description": "Reviewer country as a 3-letter code.\n\n**Allowed values:** any ISO 3166-1 alpha-3 code (`USA`, `GBR`, `IND`, `CAN`, `AUS`, ...)", "schema": { "type": "string" } }, { "name": "keyword", "in": "query", "required": false, "description": "Keep only reviews whose text matches this keyword, e.g. `integrations` or `pricing`. Up to 100 characters.", "schema": { "type": "string" } }, { "name": "updated_within", "in": "query", "required": false, "description": "Keep only reviews published or updated within this window.\n\n**Allowed values:** `month`, `3months`, `6months`, `year`", "schema": { "type": "string" } } ], "responses": { "200": { "description": "Successful response", "content": { "application/json": { "example": { "count": 645, "per_page": 10, "current_page": 1, "total_pages": 65, "next": "https://trustradius-scraper.omkar.cloud/trustradius/products/reviews?product=slack&page=2", "previous": null, "product": { "id": "55a57ad22be93031005d0aca", "name": "Slack", "short_name": null, "slug": "slack", "link": "https://www.trustradius.com/products/slack", "logo": "https://media.trustradius.com/product-logos/5u/k1/IWXK13UJ4K7I.PNG", "homepage": "https://slack.com/solutions?d=7013y000001zTJzAAM&nc=7013y000001zTKsAAM&utm_source=trustradius&utm_medium=review_sites&utm_campaign=amer_us_slkcon&utm_content=slack-pg-ent-all-productpage_7013y000001zTJzAAM", "vendor": { "id": "5061d92eec3bbf020000010b", "name": "Salesforce", "slug": null, "link": null, "homepage": "https://www.tableau.com/trial/what-is-tableau", "logo": "https://media.trustradius.com/vendor-logos/yI/cd/16G7X4SCB7CX.PNG" }, "primary_category": { "name": "Collaboration", "slug": "collaboration", "link": "https://www.trustradius.com/categories/collaboration" }, "rating": { "average": 9, "count": 10288, "tr_score": null, "written_reviews": null, "quick_ratings": null } }, "filters": { "sort": "recent", "stars": null, "company_size": null, "industry": null, "role": null, "country": null, "keyword": null, "updated_within": null }, "facets": { "stars": [ { "stars": 5, "count": 518 }, { "stars": 4, "count": 116 }, { "stars": 3, "count": 10 } ], "company_sizes": [ { "company_size": "medium", "count": 282 }, { "company_size": "small", "count": 216 }, { "company_size": "large", "count": 147 } ], "industries": [ { "slug": "professional-services", "name": "Professional, Scientific, and Technical Services", "count": 217, "site_codes": [ "96", "80", "99" ] }, { "slug": "information", "name": "Information", "count": 176, "site_codes": [ "4", "6", "8" ] }, { "slug": "education", "name": "Educational Services", "count": 48, "site_codes": [ "69", "132", "68" ] } ], "countries": [ { "country": "USA", "count": 253 }, { "country": "IND", "count": 95 }, { "country": "CAN", "count": 33 } ] }, "insights_summary": { "title": "Insights from Slack Reviewers", "based_on_reviews": 12, "based_on": "Based on 12 verified reviews published in the last 18 months", "synthesized_from_reviews": 12, "last_published": "2026-11-10", "overview": [ "In TrustRadius reviews, Slack functions as a central communication hub, streamlining internal and external interactions for diverse teams, including remote and globally distributed workforces. It serves as the primary daily communication tool, often replacing email for quick updates, and is deployed...", "The platform significantly enhances business objectives by accelerating communication and fostering collaboration, leading to faster project completion and decision-making. However, reviewers frequently cite challenges with notification management, a recurring issue across 27 mentions, finding them..." ], "pros": [ "Extensive integration options with third-party applications", "Intuitive user interface and ease of adoption", "Effective channel organization for structured conversations" ], "cons": [ "Overwhelming and inflexible notification management", "Difficulties with search functionality for specific messages", "Clunky and hard-to-follow threads usability" ], "hg_insights_installs": 37577, "industry_segments": [ { "name": "Professional, Scientific, and Technical Services", "link": "https://www.trustradius.com/products/slack/reviews/industry/professional-services" }, { "name": "Information", "link": "https://www.trustradius.com/products/slack/reviews/industry/information" }, { "name": "Educational Services", "link": "https://www.trustradius.com/products/slack/reviews/industry/education" } ] }, "results": [ { "id": "6aea10aedecfb778cd1b0821", "slug": "slack-2026-11-03-10-49-50-704", "link": "https://www.trustradius.com/reviews/slack-2026-11-03-10-49-50-704", "title": "Slack - Simplifying Everyday Workplace Communication", "rating": 10, "published_date": "2026-11-09", "source": { "is_trusted": true, "incentive": "No", "channel": "CommunityInbound" }, "use_cases": "Majorly use it for Team communication, task assignments, cross functional collaboration.\nIt's an easy and fast way to reach out to peers/colleagues and reduces formal communication via email which can often go to and fro. Quick huddles with colleagues help resolve issues without waiting for calendar...", "pros": [ "Easy and fast cross team communication - Instead of sending formal invites often when discussing issues with say Data Team, you need inputs of Egg Team, you can quickly check with them on Slack and add them to huddle and resolve issues faster. Later send MOM on a common Slack group having all the st...", "Having a team Slack group helps you assign tasks and also in WFH setup maintain transparency. One stop for the team to know about tasks, projects, new updates.", "Company Wide announcements like holidays, management decisions etc at one place as team often might miss an email but Slack updates are read by all" ], "cons": [ "When a person is in Huddle, others can see which is both a pro and con, as one might see the user is in conversation currently, at the same time as a con, privacy breach, There should be an option to hide the huddle icon.", "When you are in Huddle, a new screen pops up and often returning to chats to Slack someone gets frustrating, you have to close the window and then reach out to the chat - and then type the message. That pop up window for huddle is unneccesary", "When more than 2 people are in Huddle, there is a chat option especially for the people in Huddle, there is a scope of improvement there -" ], "likelihood_to_recommend": "Huddle is a very good way to connect with people quickly over a messaging app, however chat done during huddle in the huddle chat window often is difficult to find in the chats, it should be highlighted or made more visible", "return_on_investment": null, "alternatives_considered": null, "other_sections": [], "reviewer": { "id": "6aea1098e413114a52474bfe", "name": "Nikita Prashar", "title": "Campaign Manager", "job_type": "Manager", "department": "Product Management", "company": "6sense", "company_size": "1001-5000 employees", "industry": null, "years_of_experience": 6, "avatar": "https://media.trustradius.com/profile-photos/6aea1098e413114a52474bfe/0SVPA3VV40NL.png", "linkedin_link": null, "is_linkedin_verified": false, "is_public": true }, "is_verified_user": false, "is_vetted": true, "is_reseller": false }, { "id": "6aebc489df7c8abdd75cf820", "slug": "slack-2026-11-04-17-49-29-284", "link": "https://www.trustradius.com/reviews/slack-2026-11-04-17-49-29-284", "title": "Slack is No Slacker.", "rating": 9, "published_date": "2026-11-08", "source": { "is_trusted": true, "incentive": "No", "channel": "CommunityInbound" }, "use_cases": "We use Slack across the organization for quick communication.", "pros": [ "Easy to use.", "Easy to create channels.", "Integrates with a large number of products." ], "cons": [ "I feel like the search capabilities could be improved." ], "likelihood_to_recommend": "I particularly like how easy it is to call another coworker via the Huddle feature. It is also easy to send a voice message when the written word may not be as clear as a quick explanation.", "return_on_investment": null, "alternatives_considered": null, "other_sections": [], "reviewer": { "id": "68dbf1ee485c2e66a24ac1ac", "name": "Pam Huck", "title": "Enterprise CSM", "job_type": "Contributor", "department": "Customer Service", "company": "HG Insights", "company_size": "201-500 employees", "industry": null, "years_of_experience": 5, "avatar": "https://s.gravatar.com/avatar/f0d868b6870bcdae149af052e63fb29a?s=480&r=pg&d=https%3A%2F%2Fcdn.auth0.com%2Favatars%2Fph.png", "linkedin_link": null, "is_linkedin_verified": false, "is_public": true }, "is_verified_user": false, "is_vetted": true, "is_reseller": false }, { "id": "6ae214c4e4de10efb2534509", "slug": "slack-2026-10-28-10-29-08-276", "link": "https://www.trustradius.com/reviews/slack-2026-10-28-10-29-08-276", "title": "Slack is a productivity hack", "rating": 10, "published_date": "2026-10-29", "source": { "is_trusted": true, "incentive": "No", "channel": "CommunityInbound" }, "use_cases": "I manage a large bucket of accounts so I rely on Slack to collaborate with the rest of my team as a part of my day to day work. We are a remote first company so being able to interact with my coworkers in real time via Slack has been critical for productivity. Slack also helps cut own on Zoom meetin...", "pros": [ "Keeps side conversations about an account in one place and as a source of truth", "Eliminates the need for more zoom meetings, giving me time back", "Integrations. We connect it to other tools we rely on daily so updates and MCP pulls show up in Slack instead of me checking different systems." ], "cons": [ "Notifications can get noisy, especially with so many integrations", "Things can get buried in channels", "Too many channels can make finding important info hard to find." ], "likelihood_to_recommend": "For me, working renewals alongside two CSMs, rolling up forecasts to my director or asking Support for assistance, Slack is vital and I rely on it heavily. If you rely on collaboration with others as part of your role, Slack is an asbolute necessity.\nWhere its less suited is if you work in a silo'd...", "return_on_investment": null, "alternatives_considered": null, "other_sections": [], "reviewer": { "id": "691357a2b87736a595031e51", "name": "Wes Lawrence", "title": "Account Manager", "job_type": "Account Manager", "department": "Sales", "company": "TrustRadius", "company_size": "51-200 employees", "industry": null, "years_of_experience": 8, "avatar": "https://media.trustradius.com/profile-photos/691357a2b87736a595031e51/G6UO9EC3SQP8.jpeg", "linkedin_link": null, "is_linkedin_verified": false, "is_public": true }, "is_verified_user": false, "is_vetted": true, "is_reseller": false } ] } } } } }, "operationId": "Product Reviews", "tags": [ "TrustRadius Scraper" ] } }, "/reviews/details": { "get": { "summary": "Review Details", "description": "Get one review in full: every answered question, rating, ROI, alternatives considered and the reviewer profile.", "parameters": [ { "name": "review", "in": "query", "required": true, "description": "Review slug, 24-character review ID or any trustradius.com review link. Every review in **Product Reviews** carries its `slug`.\n\n**Examples:**\n- Slug: `slack-2026-06-14-06-12-46`\n- URL: `https://www.trustradius.com/reviews/slack-2026-06-14-06-12-46`", "schema": { "type": "string" }, "example": "slack-2026-06-14-06-12-46" } ], "responses": { "200": { "description": "Successful response", "content": { "application/json": { "example": { "id": "6a2e8caf9623c8042d2522e9", "slug": "slack-2026-06-14-06-12-46", "link": "https://www.trustradius.com/reviews/slack-2026-06-14-06-12-46", "short_link": "http://trustradi.us/0EOA2T3", "title": "Ultimate Collaboration Hub for Modern Teams", "rating": 9, "grade": "A", "published_date": "2026-06-24", "submitted_date": "2026-06-14", "edited_date": "2026-07-16", "modified_date": "2026-07-16", "version_reviewed": null, "word_count": 489, "status": "published", "source": { "is_trusted": true, "incentive": "No", "channel": "CommunityInbound" }, "product": { "id": "55a57ad22be93031005d0aca", "name": "Slack", "short_name": null, "slug": "slack", "link": "https://www.trustradius.com/products/slack", "rating": { "average": 9, "count": 10288, "tr_score": null, "written_reviews": null, "quick_ratings": null } }, "vendor": { "id": "5061d92eec3bbf020000010b", "name": "Salesforce", "slug": "salesforce", "link": "https://www.trustradius.com/vendors/salesforce" }, "categories": [ { "name": "Internal Communications", "slug": "internal-communications", "link": "https://www.trustradius.com/categories/internal-communications" }, { "name": "Collaboration", "slug": "collaboration", "link": "https://www.trustradius.com/categories/collaboration" } ], "reviewer": { "id": "686f74680fbf070de909473c", "name": "Shrikant Joshi", "is_public": true, "title": "Sr. Director engineering", "department": "Engineering", "job_type": "Manager", "is_current_position": true, "company": "HG Insights", "company_size": "501-1000 employees", "industry": "Computer Software", "country": "IND", "roles": [ "user" ], "years_of_experience": 10, "is_current_user": true, "avatar": "https://media.trustradius.com/profile-photos/686f74680fbf070de909473c/X9E9N3LVPN8C.jpeg", "reputation_score": 40 }, "sections": [ { "title": "Overall Satisfaction with Slack", "questions": [ { "slug": "product-usage", "question": "Use Cases and Deployment Scope", "type": "text", "answer": "Slack is deployed across our company as a default messaging and collaboration tool. It serves the following use cases. 1. direction communication with any employee. 2. Slack channels to communicate with the product team. Channels are used heavily in our organization for work and fun related activiti...", "comment": null, "answered_date": "2026-07-16T05:54:06Z" }, { "slug": "things-done-well", "question": "Pros", "type": "bullets", "answer": [ "Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).", "Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a \"ramp up\" folder that can be used by any new joiner.", "Global search is effective when I forget which group a particular message was in." ], "comment": null, "answered_date": "2026-06-24T02:53:17Z" }, { "slug": "things-done-poorly", "question": "Cons", "type": "bullets", "answer": [ "I cannot create a group of more then 9 people and there is not easy way to convert that group to a channel. This is typically the journey, you start with a small group but then for some groups it makes sense to convert to a channel to allow more people to participate.", "I am not happy with alerting or unread messages. Threads is a weak link here. Any discussion here is not indicated in some prominent way. I have to go to the \"threads\" link at the top to view all the unread messages. I often visit the threads channel only couple of times a day and I end up missing s...", "The alert pop up is transient, so I often miss alerts that are important to be replied quickly." ], "comment": null, "answered_date": "2026-06-24T02:53:34Z" } ] } ] } } } } }, "operationId": "Review Details", "tags": [ "TrustRadius Scraper" ] } }, "/products/insights": { "get": { "summary": "Review Insights", "description": "Get the AI summary of a product's reviews: overview, pros, cons and per-question topics with mention counts.", "parameters": [ { "name": "product", "in": "query", "required": true, "description": "TrustRadius product slug or any trustradius.com product link. Products without a published TrustRadius synthesis return 404.\n\n**Examples:**\n- Slug: `slack`\n- URL: `https://www.trustradius.com/products/slack/reviews`", "schema": { "type": "string" }, "example": "slack" } ], "responses": { "200": { "description": "Successful response", "content": { "application/json": { "example": { "product": { "slug": "slack", "link": "https://www.trustradius.com/products/slack", "insights_link": "https://www.trustradius.com/products/slack/reviews/review-insights" }, "title": "Insights from Slack Reviewers", "based_on_reviews": 12, "last_published": "2026-11-10", "overview": [ "In TrustRadius reviews, Slack functions as a central communication hub, streamlining internal and external interactions for diverse teams, including remote and globally distributed workforces. It serves as the primary daily communication tool, often replacing email for quick updates, and is deployed...", "The platform significantly enhances business objectives by accelerating communication and fostering collaboration, leading to faster project completion and decision-making. However, reviewers frequently cite challenges with notification management, a recurring issue across 27 mentions, finding them..." ], "pros": [ "Extensive integration options with third-party applications", "Intuitive user interface and ease of adoption", "Effective channel organization for structured conversations" ], "cons": [ "Overwhelming and inflexible notification management", "Difficulties with search functionality for specific messages", "Clunky and hard-to-follow threads usability" ], "hg_insights_installs": 37577, "dimensions": [ { "name": "Industry", "key": "industry", "link": null, "is_current": true }, { "name": "Company Size", "key": "company-size", "link": "https://www.trustradius.com/products/slack/reviews/review-insights?dimension=company-size", "is_current": false }, { "name": "Geography", "key": "country", "link": "https://www.trustradius.com/products/slack/reviews/review-insights?dimension=country", "is_current": false } ], "industry_segments": [ { "id": "professional-services", "name": "Professional, Scientific, and Technical Services", "link": "https://www.trustradius.com/products/slack/reviews/review-insights/industry/professional-services", "has_synthesis": true }, { "id": "information", "name": "Information", "link": "https://www.trustradius.com/products/slack/reviews/review-insights/industry/information", "has_synthesis": true }, { "id": "education", "name": "Educational Services", "link": "https://www.trustradius.com/products/slack/reviews/review-insights/industry/education", "has_synthesis": true } ], "questions": [ { "slug": "alternatives-evaluated", "question": "What other products like Slack have you used or evaluated?", "answered_count": 12, "summary": "Reviewers evaluating alternatives to Slack frequently cite Microsoft Teams as a primary competitor, with all 12 reviewers mentioning it. Other widely considered platforms include Discord and Google Chat, each noted by all 12 reviewers. These tools are often evaluated in conjunction with other commun...", "topics": [ { "slug": "microsoft-teams", "name": "Microsoft Teams", "mentions": 32, "summary": "Microsoft Teams is a consistently mentioned alternative to Slack, appearing in all 12 reviews. Reviewers frequently evaluate it alongside other communication tools, suggesting its role as a central component in broader collaboration suites. Its integration with other Microsoft products, such as Micr...", "has_synthesis": true }, { "slug": "discord", "name": "Discord", "mentions": 16, "summary": "Discord is another widely evaluated platform, cited by all 12 reviewers as an alternative or complementary tool to Slack. Reviewers often mention it in combination with other communication applications like Google Chat and Microsoft Teams, indicating its perceived versatility across different use ca...", "has_synthesis": true }, { "slug": "google-chat", "name": "Google Chat", "mentions": 15, "summary": "Google Chat is a frequently considered option, with all 12 reviewers including it in their evaluations of Slack alternatives. It is often mentioned alongside other widely used platforms such as Microsoft Teams and Discord, highlighting its position within a common set of communication tools. Its int...", "has_synthesis": true } ], "topics_note": "Showing top 5 topics" }, { "slug": "operational-benefits", "question": "What positive or negative impact (i.e. Return on Investment or ROI) has Slack had on your overall business objectives?", "answered_count": 12, "summary": "Slack has significantly enhanced business objectives, primarily by accelerating communication and fostering collaboration, as reported by all 12 reviewers. The platform is widely credited for enabling faster project completion and decision-making, with 16 mentions highlighting substantial time savin...", "topics": [ { "slug": "improved-communication-speed", "name": "Improved Communication Speed", "mentions": 24, "summary": null, "has_synthesis": true }, { "slug": "time-savings", "name": "Time Savings", "mentions": 16, "summary": "Slack users frequently report significant time savings, with 16 mentions indicating benefits such as reduced time spent in meetings, fewer emails, and more efficient workflows. These savings are attributed to faster communication and the ability to automate tasks, ultimately contributing to cost red...", "has_synthesis": true }, { "slug": "streamlined-communication", "name": "Streamlined Communication", "mentions": 13, "summary": "The platform is praised for streamlining communication processes, making collaboration smoother and more organized. Reviewers emphasize that Slack helps keep conversations professional and clean, reducing email clutter and enabling real-time interaction from anywhere, which contributes to increased...", "has_synthesis": true } ], "topics_note": "Showing top 5 topics" }, { "slug": "other-software-used", "question": "Besides Slack, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?", "answered_count": 12, "summary": "Reviewers frequently utilize a diverse range of software beyond Slack for various business functions, with collaboration and project management tools being particularly prominent. Microsoft Teams is the most commonly cited alternative, used by all 12 reviewers, often alongside other Microsoft 365 ap...", "topics": [ { "slug": "microsoft-teams", "name": "Microsoft Teams", "mentions": 14, "summary": "Microsoft Teams is a widely used collaboration platform among reviewers, with all 12 individuals mentioning its regular use. It is often cited in conjunction with other Microsoft products, suggesting its integration into broader Microsoft ecosystems for communication and productivity. Reviewers use...", "has_synthesis": true }, { "slug": "atlassian-jira", "name": "Atlassian Jira", "mentions": 9, "summary": "Atlassian Jira is a frequently used tool for project and issue tracking, cited by three-quarters of the reviewers. It is often mentioned alongside other Atlassian products like Confluence, indicating its role within a broader suite for development and project management workflows. Reviewers leverage...", "has_synthesis": true }, { "slug": "asana", "name": "Asana", "mentions": 6, "summary": "Asana is a popular project management and task tracking tool, mentioned by half of the reviewers. It is often used in combination with other productivity and design tools, highlighting its role in managing diverse workflows. 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"Likelihood to Recommend", "slug": "likelihood-to-recommend", "quotes": [ { "product_slug": "microsoft-teams", "has_answer": true, "text": "It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' inst...", "pros": null, "cons": null, "bullets": null, "review_title": "Teams is reliable and flexible.", "review_link": "https://www.trustradius.com/reviews/microsoft-teams-2026-04-02-13-31-45", "source": { "is_trusted": true, "incentive": "No", "channel": "CommunityInvite" }, "reviewer": { "name": "Verified User", "title": null, "is_public": false, "avatar": null, "profile_link": null } }, { "product_slug": "slack", "has_answer": true, "text": "Slack is ideal for Scrum and agile teams that need continuous communication during sprint planning, daily stand-ups, backlog refinement, testing, and retrospectives. Slack is well-suited for maintaining team knowledge through searchable conversations and dedicated channels, where experienced team me...", "pros": null, "cons": null, "bullets": null, "review_title": "Slack Streamlines QA Collaboration and Accelerates Software Delivery.", "review_link": "https://www.trustradius.com/reviews/slack-2026-07-16-16-45-55", "source": { "is_trusted": true, "incentive": "No", "channel": "CommunityInvite" }, "reviewer": { "name": "Clifton Hunter", "title": "Quality Assurance Analyst", "is_public": true, "avatar": null, "profile_link": "https://www.trustradius.com/users/6a58d24964c677eaa92da183" } } ] }, { "question": "Pros", "slug": "things-done-well", "quotes": [ { "product_slug": "microsoft-teams", "has_answer": true, "text": null, "pros": [ "All in one communication for Teams.", "High quality and reliable both audio and video meetings.", "Well organized and clear instant chat." ], "cons": null, "bullets": null, "review_title": "All-in-One Secure Communication Tool for Cross-Functional Teams.", "review_link": "https://www.trustradius.com/reviews/microsoft-teams-2026-04-01-07-07-37", "source": { "is_trusted": true, "incentive": "TrustRadius", "channel": "CommunityInvite" }, "reviewer": { "name": "Wepro Ovebwa", "title": "Quality Assurance Engineer", "is_public": true, "avatar": null, "profile_link": "https://www.trustradius.com/users/69c689caf88a2e8ea8c41971" } }, { "product_slug": "slack", "has_answer": true, "text": null, "pros": [ "Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).", "Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a \"ramp up\" folder that can be used by any new joiner.", "Global search is effective when I forget which group a particular message was in." ], "cons": null, "bullets": null, "review_title": "Ultimate Collaboration Hub for Modern Teams", "review_link": "https://www.trustradius.com/reviews/slack-2026-06-14-06-12-46", "source": { "is_trusted": true, "incentive": "No", "channel": "CommunityInbound" }, "reviewer": { "name": "Shrikant Joshi", "title": "Sr. Director engineering", "is_public": true, "avatar": "https://media.trustradius.com/profile-photos/686f74680fbf070de909473c/X9E9N3LVPN8C.jpeg", "profile_link": "https://www.trustradius.com/users/686f74680fbf070de909473c" } } ] }, { "question": "Cons", "slug": "things-done-poorly", "quotes": [ { "product_slug": "microsoft-teams", "has_answer": true, "text": null, "pros": null, "cons": [ "The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily...", "The \"Channels\" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.", "The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar." ], "bullets": null, "review_title": "Microsoft Teams Meets the Needs of Modern Workplace", "review_link": "https://www.trustradius.com/reviews/microsoft-teams-2026-01-22-10-04-07", "source": { "is_trusted": true, "incentive": "TrustRadius", "channel": "CommunityInvite" }, "reviewer": { "name": "Verified User", "title": null, "is_public": false, "avatar": null, "profile_link": null } }, { "product_slug": "slack", "has_answer": true, "text": null, "pros": null, "cons": [ "Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.", "Improved \"Later\" tab, for example the ability to create to-do lists or making the \"Later\" tab into a more powerful to-do list (annotate items with notes)", "More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule" ], "bullets": null, "review_title": "Great team communication platform", "review_link": "https://www.trustradius.com/reviews/slack-2025-10-02-11-24-24", "source": { "is_trusted": true, "incentive": "TrustRadius", "channel": "RaaS" }, "reviewer": { "name": "Kelsey Wong", "title": "Software Engineer", "is_public": true, "avatar": null, "profile_link": "https://www.trustradius.com/users/6822056f21275bdc5176409b" } } ] } ] } } } } }, "operationId": "Compare Products", "tags": [ "TrustRadius Scraper" ] } }, "/vendors/details": { "get": { "summary": "Vendor Details", "description": "Get a software vendor's profile: headquarters, size, founding year, stock ticker and every product with its rating.", "parameters": [ { "name": "vendor", "in": "query", "required": true, "description": "TrustRadius vendor slug or any trustradius.com vendor link.\n\n**Examples:**\n- Slug: `salesforce`\n- URL: `https://www.trustradius.com/vendors/salesforce`", "schema": { "type": "string" }, "example": "salesforce" } ], "responses": { "200": { "description": "Successful response", "content": { "application/json": { "example": { "id": "5061d92eec3bbf020000010b", "name": "Salesforce", "slug": "salesforce", "link": "https://www.trustradius.com/vendors/salesforce", "logo": "https://media.trustradius.com/vendor-logos/yI/cd/16G7X4SCB7CX.PNG", "homepage": "https://www.tableau.com/trial/what-is-tableau", "blog": "https://www.salesforce.com/blog", "description": "Salesforce provides a customer success platform. The company's social and mobile cloud technologies include their flagship sales and CRM applications.\nThe company was founded in 1999 and is headquartered in San Francisco, CA.", "company_size": "10,001+ employees", "company_type": "public", "founded": "1999", "headquarters": "One Market, Suite 300, San Francisco, CA 94105, United States", "stock_symbol": "CRM", "twitter": "salesforce", "linkedin": "3185", "keywords": [ "Enterprise Cloud Computing", "Social Enterprise", "Customer Relationship Management" ], "notable_customers": [], "is_trustradius_customer": false, "awards_count": 1, "products_count": 37, "products": [ { "id": "559d9f06262bac2700380536", "name": "Salesforce Customer Identity", "short_name": null, "slug": "salesforce-identity", "link": "https://www.trustradius.com/products/salesforce-identity", "logo": null, "rating": { "average": 7, "count": 13, "tr_score": 7, "written_reviews": { "average": 7, "count": 3, "tr_score": 7 }, "quick_ratings": { "average": 7.5, "count": 10, "tr_score": 7.457 } } }, { "id": "5507094b3b33d51900196765", "name": "Salesforce HR Service Management", "short_name": null, "slug": "salesforce-hr-service-management", "link": "https://www.trustradius.com/products/salesforce-hr-service-management", "logo": null, "rating": { "average": 8.9, "count": 6, "tr_score": 8.916, "written_reviews": { "average": 8, "count": 1, "tr_score": 8 }, "quick_ratings": { "average": 8.9, "count": 5, "tr_score": 8.916 } } }, { "id": "5061d96ae1ff5d020000016b", "name": "MuleSoft Anypoint Platform", "short_name": null, "slug": "mulesoft-anypoint-platform", "link": "https://www.trustradius.com/products/mulesoft-anypoint-platform", "logo": "https://media.trustradius.com/product-logos/oA/V9/GX9MB1E0CXW1.PNG", "rating": { "average": 8.2, "count": 146, "tr_score": 8.183, "written_reviews": { "average": 8.8, "count": 27, "tr_score": 8.817 }, "quick_ratings": { "average": 7.9, "count": 119, "tr_score": 7.91 } } } ], "product_families": [], "created_date": "2012-09-25", "modified_date": "2025-08-27" } } } } }, "operationId": "Vendor Details", "tags": [ "TrustRadius Scraper" ] } }, "/categories/products": { "get": { "summary": "Category Products", "description": "List the products in a category (25 per page): position, TrustRadius score, starting price, awards, pros and cons.", "parameters": [ { "name": "category", "in": "query", "required": true, "description": "Category slug or any trustradius.com category link. **List Categories** returns every slug.\n\n**Examples:**\n- Slug: `crm`\n- URL: `https://www.trustradius.com/categories/crm`", "schema": { "type": "string" }, "example": "crm" }, { "name": "page", "in": "query", "required": false, "description": "Page number, 25 products per page. TrustRadius lists at most 40 pages per category.\n\n**Default:** `1`\n\n**Allowed values:** `1`-`40`", "schema": { "type": "integer" } }, { "name": "free", "in": "query", "required": false, "description": "Set `true` to keep only products with a free option: a free version or a free trial.\n\n**Allowed values:** `true`, `false`", "schema": { "type": "string" } }, { "name": "top_rated", "in": "query", "required": false, "description": "Set `true` to keep only products holding a current Top Rated award.\n\n**Allowed values:** `true`, `false`", "schema": { "type": "string" } }, { "name": "os", "in": "query", "required": false, "description": "Keep only products that run on this desktop operating system.\n\n**Allowed values:** `windows`, `mac`, `linux`", "schema": { "type": "string" } } ], "responses": { "200": { "description": "Successful response", "content": { "application/json": { "example": { "count": 1505, "per_page": 25, "current_page": 1, "total_pages": 40, "next": "https://trustradius-scraper.omkar.cloud/trustradius/categories/products?category=crm&page=2", "previous": null, "category": { "id": "5061d96ae1ff5d020000018d", "name": "Customer Relationship Management (CRM)", "acronym": "CRM", "slug": "crm", "link": "https://www.trustradius.com/categories/crm", "suffix": "Software", "description": "CRM software centralizes customer data to support every stage of the customer journey—from outreach to retention. These platforms help sales, marketing, and support teams manage contacts, automate workflows, and track interactions. Advanced CRMs include pipeline management, marketing automation, and...", "short_description": null, "overview": "What is CRM Software?\nCustomer relationship management (CRM) is a business strategy that stresses good ongoing relationships with customers. It holds that maintaining these relationships drives growth and profitability. There are two core elements of this customer-centric strategy:\nPresenting a unif...", "overview_html": "

What is CRM Software?

Customer relationship management (CRM) is a business strategy that stresses good ongoing relationships with customers. It holds that maintaining these relationships drives growth and profitability. There are two core elements of this customer-centric strategy:

<...", "product_count": 173, "is_featured": false, "synonyms": [], "faq": [ { "question": "What is customer relationship management software?", "answer": "Customer relationship management (CRM) software is a centralized database that records, stores, analyzes contact and account-level information. This information can include communication with customers and potential customers over email, phone, or other digital communication channels." }, { "question": "What are the best customer relationship management (CRM) systems?", "answer": "Top Rated CRM Software includes:\nCopper CRM\nSalesforce Agentforce Sales\nSAP Sales Cloud\nInsightly\nHubSpot CRM\nBigin by Zoho CRM\nmonday CRM" }, { "question": "What is CRM software used for?", "answer": "Sales, marketing, and customer success/service teams use CRM software to help keep track of customer information and interactions. For sales, this may involve the creation of quotes, order processing, lead qualification, and sales forecasting.\nFor marketing, CRM activities may include lead managemen..." } ], "related_categories": [ { "name": "Contact Center", "slug": "contact-center", "link": "https://www.trustradius.com/categories/contact-center" }, { "name": "Contact Management", "slug": "contact-management", "link": "https://www.trustradius.com/categories/contact-management" }, { "name": "Marketing Automation", "slug": "marketing-automation", "link": "https://www.trustradius.com/categories/marketing-automation" } ], "videos": [ { "service": "youtube", "link": "https://youtu.be/i1hnANpla5M", "thumbnail": "https://i.ytimg.com/vi/i1hnANpla5M/sddefault.jpg" }, { "service": "youtube", "link": "https://youtu.be/MOFXRA9DPjw", "thumbnail": "https://i.ytimg.com/vi/MOFXRA9DPjw/sddefault.jpg" }, { "service": "youtube", "link": "https://youtu.be/9JMp9uXTbnc", "thumbnail": "https://i.ytimg.com/vi/9JMp9uXTbnc/sddefault.jpg" } ], "modified_date": "2026-11-07" }, "filters": { "free": null, "top_rated": null, "os": null }, "results": [ { "id": "5ee39e834b89700045e1b580", "name": "Bigin by Zoho CRM", "short_name": null, "slug": "bigin-by-zoho-crm", "link": "https://www.trustradius.com/products/bigin-by-zoho-crm", "logo": "https://media.trustradius.com/product-logos/F6/S9/I7GO6PQGPZSO.JPEG", "homepage": "https://www.bigin.com", "description": "Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to ma...", "vendor": { "id": "5061d92eec3bbf0200000084", "name": "Zoho", "slug": "zoho", "link": "https://www.trustradius.com/vendors/zoho", "homepage": "https://zoho.com", "logo": "https://media.trustradius.com/vendor-logos/vk/M3/1BO2QWJ4VUQW.PNG" }, "rating": { "average": 8.8, "count": 287, "tr_score": 8.845, "written_reviews": { "average": null, "count": 167, "tr_score": null }, "quick_ratings": { "average": null, "count": 120, "tr_score": null } }, "feature_ratings": [ { "name": "Customer data management / contact management", "score": 8.809, "ratings_count": 151 }, { "name": "Workflow management", "score": 8.357, "ratings_count": 155 }, { "name": "Opportunity management", "score": 8.652, "ratings_count": 155 } ], "position": 1, "ranking_score": 8.632275, "pricing_link": "https://www.bigin.com/pricing.html", "has_free_trial": true, "starting_price": { "amount": 9, "currency": "USD", "period": null, "unit": null }, "editions_count": 3, "awards": [ { "type": "toprated", "state": "awarded", "expiration_date": "2027-06-11" } ], "pros": [ "Zoho social", "Social media", "Lead management" ], "cons": [ "Share files", "Google calendar", "User friendly" ] }, { "id": "552826bca2f0781500fa6c87", "name": "HubSpot CRM", "short_name": null, "slug": "hubspot-crm", "link": "https://www.trustradius.com/products/hubspot-crm", "logo": "https://media.trustradius.com/product-logos/NR/jc/54OQMXSHX37V.PNG", "homepage": "https://www.hubspot.com/products/crm", "description": "HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive...", "vendor": { "id": "5061d92eec3bbf02000000cb", "name": "HubSpot", "slug": "hubspot", "link": "https://www.trustradius.com/vendors/hubspot", "homepage": "https://www.hubspot.com", "logo": "https://media.trustradius.com/vendor-logos/NY/9e/DR3HTSJJBX3N.PNG" }, "rating": { "average": 8.4, "count": 5544, "tr_score": 8.428, "written_reviews": { "average": null, "count": 1775, "tr_score": null }, "quick_ratings": { "average": null, "count": 3769, "tr_score": null } }, "feature_ratings": [ { "name": "Customer data management / contact management", "score": 8.845, "ratings_count": 1664 }, { "name": "Workflow management", "score": 8.438, "ratings_count": 1634 }, { "name": "Territory management", "score": 4.887, "ratings_count": 184 } ], "position": 2, "ranking_score": 8.39905, "pricing_link": "http://www.hubspot.com/crm", "has_free_trial": true, "starting_price": null, "editions_count": 2, "awards": [ { "type": "toprated", "state": "awarded", "expiration_date": "2027-06-11" } ], "pros": [ "Easy to use", "User friendly", "Email tracking" ], "cons": [ "Mobile app", "Email address", "Phone app" ] }, { "id": "62a186067c7e430040e9b49c", "name": "monday CRM", "short_name": null, "slug": "monday-crm", "link": "https://www.trustradius.com/products/monday-crm", "logo": "https://media.trustradius.com/product-logos/Vx/z4/VTITV9EPUR2V.PNG", "homepage": "https://monday.com/crm", "description": "monday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.", "vendor": { "id": "55b186fb66d6cb1800aeb811", "name": "monday.com", "slug": "monday-com", "link": "https://www.trustradius.com/vendors/monday-com", "homepage": "https://monday.com", "logo": "https://media.trustradius.com/vendor-logos/Fa/aK/U3EICBAPQLHM.PNG" }, "rating": { "average": 8.2, "count": 240, "tr_score": 8.204, "written_reviews": { "average": null, "count": 99, "tr_score": null }, "quick_ratings": { "average": null, "count": 141, "tr_score": null } }, "feature_ratings": [ { "name": "Customer data management / contact management", "score": 7.938, "ratings_count": 79 }, { "name": "Workflow management", "score": 8.861, "ratings_count": 86 }, { "name": "Territory management", "score": 6.599, "ratings_count": 48 } ], "position": 3, "ranking_score": 8.1127125, "pricing_link": "https://monday.com/crm/pricing", "has_free_trial": true, "starting_price": { "amount": 45, "currency": "USD", "period": null, "unit": null }, "editions_count": 4, "awards": [ { "type": "toprated", "state": "awarded", "expiration_date": "2027-06-11" } ], "pros": [], "cons": [] } ] } } } } }, "operationId": "Category Products", "tags": [ "TrustRadius Scraper" ] } }, "/categories/list": { "get": { "summary": "List Categories", "description": "Get every TrustRadius software category, grouped by section, with its slug, link and description.", "parameters": [], "responses": { "200": { "description": "Successful response", "content": { "application/json": { "example": { "groups_count": 19, "categories_count": 988, "groups": [ { "id": "featured", "name": "Featured Categories", "slug": "featured", "description": "Featured categories across all sections", "categories_count": 33, "categories": [ { "id": "6a343b60a34a55e245e66edd", "name": "Agentic App Builder", "slug": "agentic-app-builders", "link": "https://www.trustradius.com/categories/agentic-app-builders", "description": "Agentic App Builders represent the next evolution of software development, utilizing autonomous AI agents to build, test, and deploy applications from natural language instructions. This shift enables what is increasingly known as \"vibe coding\"—a workflow where developers and business users alike fo...", "is_featured": true }, { "id": "6a46913182a4493a9ec36b61", "name": "Agentic Data Engineering", "slug": "agentic-data-engineering", "link": "https://www.trustradius.com/categories/agentic-data-engineering", "description": "Agentic Data Engineering represents a shift from static, manually-coded data pipelines toward autonomous, AI-driven systems. Instead of engineers writing code to extract, transform, and load (ETL) data, AI agents and large language models (LLMs) orchestrate the data lifecycle.", "is_featured": true }, { "id": "6a580160a316950e2427814a", "name": "Agentic Enterprise Service Management", "slug": "enterprise-service-management", "link": "https://www.trustradius.com/categories/enterprise-service-management", "description": "Agentic Enterprise Service Management (ESM) software lets employees ask for IT, HR, finance, or facilities help in plain language. An AI agent then carries out the request directly in the system where that work happens.", "is_featured": true } ] }, { "id": "5061d96ae1ff5d0200000192", "name": "Development", "slug": "development", "description": "Tools that support the planning and oversight stage of software development, the application build processes, and testing phases.", "categories_count": 54, "categories": [ { "id": "55bd39171c5cdf1d004cffbc", "name": ".NET Development", "slug": "net-development", "link": "https://www.trustradius.com/categories/net-development", "description": "These .NET Development Services are a combination of tools, frameworks and environments of use to developers working in Microsoft .Net to build applications. Specifically the services are for building, testing, and / or deploying applications.", "is_featured": false }, { "id": "6a343b60a34a55e245e66edd", "name": "Agentic App Builder", "slug": "agentic-app-builders", "link": "https://www.trustradius.com/categories/agentic-app-builders", "description": "Agentic App Builders represent the next evolution of software development, utilizing autonomous AI agents to build, test, and deploy applications from natural language instructions. This shift enables what is increasingly known as \"vibe coding\"—a workflow where developers and business users alike fo...", "is_featured": true }, { "id": "5061d96ae1ff5d0200000194", "name": "Agile Development", "slug": "agile-development", "link": "https://www.trustradius.com/categories/agile-development", "description": "Software project management tools supporting agile software development processes.", "is_featured": false } ] }, { "id": "6a610c8d301a20288bf57feb", "name": "Enterprise - Business Operations", "slug": "enterprise-business-operations", "description": "Software for operational management and excellence.", "categories_count": 10, "categories": [ { "id": "6a4ffbd18bddf13ef92816b3", "name": "Agentic Workflow Orchestration", "slug": "agentic-workflow-orchestration", "link": "https://www.trustradius.com/categories/agentic-workflow-orchestration", "description": "Agentic Workflow Orchestration software integrates autonomous or interactive AI agents into existing business processes to execute bounded, process-triggered tasks. These tools allow organizations to define a goal and provide the agent with the instructions, autonomy, and guardrails to plan, adapt,...", "is_featured": true }, { "id": "688147bf942aa5874457c073", "name": "AI Agent Builder", "slug": "ai-agent-builder", "link": "https://www.trustradius.com/categories/ai-agent-builder", "description": null, "is_featured": true }, { "id": "5a0cabaf64e9f600173a74ad", "name": "Autonomous AI Agents", "slug": "autonomous-ai-agents", "link": "https://www.trustradius.com/categories/autonomous-ai-agents", "description": "Autonomous AI Agents are sophisticated digital workers designed to execute complex, multi-step tasks across desktop and web environments. These leverage large language models (LLMs) to reason, plan, and take action autonomously on behalf of human users.", "is_featured": true } ] } ] } } } } }, "operationId": "List Categories", "tags": [ "TrustRadius Scraper" ] } } }, "tags": [ { "name": "TrustRadius Scraper" } ], "x-documentation": { "readme": "# TrustRadius Scraper\n\n**1,000 free calls every month, no credit card.** Use them to your heart's content ❤️\n\nThis is an excellent API made by Omkar Cloud, which is Rated Excellent — [4.7 based on 37 reviews on Trustpilot](https://www.trustpilot.com/review/omkar.cloud).\n\n## What can I get\n\n- 🏆 **Full profiles of 32,000+ software products** — TrustRadius score, ratings, awards, feature scores, pricing & competitors\n- 💬 **Every verified review, plus AI insights** — pros, cons, use cases, ROI & the reviewer's role, company size and industry\n- ⚖️ **Side-by-side comparisons & alternatives** — feature-by-feature scores, pricing editions & the best picks by company size\n- 🗂️ **All 987 software categories, ranked** — every product with its score, starting price & awards, plus full vendor profiles\n\n## Why TrustRadius Scraper\n\nMost other TrustRadius APIs fail you in one of four ways:\n\n- 🗄️ **Inaccurate, cached, stale data**\n- 🧩 **Low-detail endpoints** — a few fields per call, never the full picture\n- 💸 **Pay more to get the same data**\n- 🪦 **Works today, breaks next month** — nobody maintains it\n\nTrustRadius Scraper is scraped live on every call, priced honestly, and actively maintained.\n\n## Example: A Full TrustRadius Product Profile\n\n```json\n{\n \"id\": \"55a57ad22be93031005d0aca\",\n \"name\": \"Slack\",\n \"slug\": \"slack\",\n \"link\": \"https://www.trustradius.com/products/slack\",\n \"vendor\": { \"name\": \"Salesforce\", \"slug\": \"salesforce\", \"link\": \"https://www.trustradius.com/vendors/salesforce\" },\n \"primary_category\": { \"name\": \"Collaboration\", \"slug\": \"collaboration\" },\n \"rating\": {\n \"average\": 9,\n \"count\": 10288,\n \"tr_score\": 9.039,\n \"written_reviews\": { \"average\": 9.1, \"count\": 642, \"tr_score\": 9.066 },\n \"quick_ratings\": { \"average\": 9, \"count\": 9646, \"tr_score\": 9.033 }\n },\n \"awards\": [\n { \"title\": \"Top Rated 2026\", \"type\": \"toprated\", \"state\": \"awarded\", \"expiration_date\": \"2027-06-11\" }\n ],\n \"feature_ratings\": [\n { \"name\": \"Chat\", \"score\": 9.6, \"ratings_count\": 637, \"category_average\": 9 },\n { \"name\": \"Mobile Access\", \"score\": 9.4, \"ratings_count\": 603, \"category_average\": 8.6 }\n ],\n \"competitors\": [\n { \"name\": \"Microsoft Teams\", \"slug\": \"microsoft-teams\", \"rating\": { \"average\": 8.3, \"count\": 7834 } }\n ],\n \"industry_install_share\": {\n \"total_installs\": 37577,\n \"industries\": [\n { \"name\": \"Professional, Scientific, and Technical Services\", \"company_count\": 7736, \"share_percent\": 20.6 }\n ]\n },\n \"pricing\": {\n \"starting_price\": { \"amount\": 8.75, \"currency\": \"USD\", \"period\": \"per month\", \"unit\": \"per user\" },\n \"has_free_version\": true,\n \"has_free_trial\": true,\n \"editions\": [\n { \"name\": \"Pro\", \"price\": { \"amount\": 7.25, \"currency\": \"USD\" }, \"period\": \"per month\", \"unit\": \"per user\" },\n { \"name\": \"Business+\", \"price\": { \"amount\": 12.5, \"currency\": \"USD\" }, \"period\": \"per month\", \"unit\": \"per user\" }\n ]\n }\n}\n```\n\n*Trimmed for readability.*\n\n## Get Started with 1,000 Free Calls\n\n1. [Start with **Free Plan**](https://rapidapi.com/OmkarCloud/api/best-trustradius-scraper-free-1000-calls/pricing) — 1,000 calls/month, no credit card.\n2. Open [TrustRadius Scraper](https://rapidapi.com/OmkarCloud/api/best-trustradius-scraper-free-1000-calls), pick an endpoint — params are pre-filled — and click **Test Endpoint**.\n3. Enjoy your data 😎.\n\n## Endpoints\n\n10 endpoints cover everything you need.\n\n| Endpoint | Path | What you get |\n|---|---|---|\n| **Product Details** | `/products/details` | Everything about one product: score, awards, features, pricing, competitors |\n| **Search Products** | `/products/search` | Find any product, vendor or category by name, up to 100 |\n| **Product Reviews** | `/products/reviews` | Verified reviews, 10 per page; filter by stars, size, industry, role |\n| **Review Details** | `/reviews/details` | One review in full: every answer, ROI, alternatives, reviewer profile |\n| **Review Insights** | `/products/insights` | AI summary of all reviews: overview, pros, cons and topics |\n| **Product Alternatives** | `/products/alternatives` | Competitors plus the best alternatives by company size |\n| **Compare Products** | `/products/compare` | 2-3 products side by side, feature by feature |\n| **Vendor Details** | `/vendors/details` | Company profile and every product it sells, with ratings |\n| **Category Products** | `/categories/products` | Ranked products in any category, 25 per page |\n| **List Categories** | `/categories/list` | All 987 software categories in one call |\n\n## Pricing\n\nHigh value, Low price.\n\n| Plan | Price | Calls / month | Per 1,000 |\n|---|---|---|---|\n| **Basic** | **Free** | **1,000** — the most generous free plan | $0 |\n| **Pro** | $16/mo | 20,000 | $0.80 |\n| **Ultra** | $48/mo | 100,000 | $0.48 |\n| **Mega** | $148/mo | 400,000 | $0.37 |\n\nNeed the full TrustRadius dataset or a bigger plan? Ask on [WhatsApp](https://www.omkar.cloud/l/trustradius-scraper-rapidapi-custom-plan-whatsapp) or [Email](mailto:happy.to.help@omkar.cloud?subject=Custom%20plan%20for%20TrustRadius%20Scraper%20API&body=I%20need%20a%20custom%20plan%20for%20the%20TrustRadius%20Scraper%20API.).\n\n👉 [Start with Free Plan](https://rapidapi.com/OmkarCloud/api/best-trustradius-scraper-free-1000-calls/pricing) — 1,000 free calls/month\n\n## 💬 Have Questions? We Have Answers.\n\nYou're a developer — we know how hard completing a project can be. So we offer full support: just message us and we'll reply ✅ with a solution within 1 working day.\n\n[![Message Us on WhatsApp about TrustRadius Scraper](https://raw.githubusercontent.com/omkarcloud/assets/master/images/whatsapp-us.png)](https://www.omkar.cloud/l/trustradius-scraper-rapidapi-whatsapp)\n\n[![Ask Us on Email about TrustRadius Scraper](https://raw.githubusercontent.com/omkarcloud/assets/master/images/ask-on-email.png)](mailto:happy.to.help@omkar.cloud?subject=Help%20with%20TrustRadius%20Scraper%20API&body=I%20need%20help%20with%20using%20the%20TrustRadius%20Scraper%20API.)\n\n👉 [Start with Free Plan](https://rapidapi.com/OmkarCloud/api/best-trustradius-scraper-free-1000-calls/pricing) — 1,000 free calls/month\n" } }