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Reviews not coming properly

Rapid account: Hello Y VS Lekl Ui
hello-yVSLeklUi
1ヶ月前

Only First page review is coming after that results are empty please resolve this issue .

Rapid account: Letscrape 6 B R Ba 3 Qgu O 5
letscrape-6bRBa3QguO5 Commented 5日前

Hi there,

I saw that you are querying with page=50. It seems like Amazon changed behavior and only allows fetching the first 10 pages of reviews without any filtering or search query. The API probably behaves the same for the same reason. Here’s a screenshot of the last review page on Amazon.com, notice that there’s no option to go to the next page - https://ibb.co/4SL878N.

You can try to use search and filters (star rating, etc) to get a higher review coverage (query with rating=1, rating=2, …, rating=5 + different queries). Can that work for you?

Thank you,
Adam

Rapid account: Letscrape 6 B R Ba 3 Qgu O 5
letscrape-6bRBa3QguO5 Commented 5日前

Hi there,

Thank you for your message.

The issue should be resolved now. Is it working for you?

Thank you,
Adam @ OpenWeb Ninja

Rapid account: Fpm 20 Mahesh
fpm20mahesh Commented 5日前

Hi,
I requeted but found no product reviews and got the following reponse
This ASIN has more than 900 reviews and I want to fetch reviews posted in last two years. Can you help reolve the issue. I am using API in R

[1] “{“status”:“OK”,“request_id”:“d4bf45e3-7a24-4d2f-abe5-8ed7a5a3a662”,“data”:{“asin”:“B00EU6TXC6”,“total_reviews”:0,“total_ratings”:5374,“country”:“IN”,“domain”:“www.amazon.in”,“reviews”:[]}}”

Rapid account: Letscrape 6 B R Ba 3 Qgu O 5
letscrape-6bRBa3QguO5 Commented 14日前

Hi,

Thanks for bringing those points to my attention.

Please find me answers below:

  1. product_about - this should be fixed. Does it work for you now?
  2. brand - I don’t see a Brand data point on the product page… What I see on the Amazon product page (https://www.amazon.com/dp/B0BWJ293HT) is “Manufacturer : THE NORTH FACE” which on the API side should be under “product_information”. Is that what you mean and if so, do you see it in the response?
  3. product_description - I don’t see a product description for this product on the Amazon product page. When available, the product descriptions is displayed like in the following screenshot: https://ibb.co/mBgsftN. On the Amazon product page of B0BWJ293HT, I don’t see this section has text in it (screenshot: https://ibb.co/Yb9sKmb)…

Thank you,
Adam @ OpenWeb Ninja

Rapid account: Letscrape 6 B R Ba 3 Qgu O 5
letscrape-6bRBa3QguO5 Commented 14日前

Sorry, I probably missed the email notification for your last message about the empty fields. We Are checking and will update once fixed.

Rapid account: Hello Y VS Lekl Ui
hello-yVSLeklUi Commented 14日前

adam ?
ASIN:B0BWJ293HT.
can you please respond,

Rapid account: Hello Y VS Lekl Ui
hello-yVSLeklUi Commented 19日前

https://i.postimg.cc/26ZfP8Kj/Screenshot-91.png

abot_this_product is there in the amazon --but I am not able to get in the responce this will affect our product a lot each and every information is crucial for us please check this also
brand name, product description -Empty

ASIN:B0BWJ293HT.

Rapid account: Letscrape 6 B R Ba 3 Qgu O 5
letscrape-6bRBa3QguO5 Commented 19日前

I think I found the bug, it should now be fixed and I hope that we won’t see this ever again.

Rapid account: Letscrape 6 B R Ba 3 Qgu O 5
letscrape-6bRBa3QguO5 Commented 19日前

Ok, I am able to reproduce the issue. Stay tuned.

Rapid account: Letscrape 6 B R Ba 3 Qgu O 5
letscrape-6bRBa3QguO5 Commented 19日前

Hi,

Do you know how often it happens (one in how many calls)? Does it happen for the first page too page?

Thank you,
Adam

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