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Persistent lib not loaded

Rapid account: Chrismoriarty
chrismoriarty
il y a 6 mois

For over the past 24 hours all of my groups related api calls have been getting the following response:

{
“success”: false,
“data”: {
“type”: “error”,
“message”: “Lib not loaded”,
“code”: “W05”
}
}

The status api call shows:

{
“success”: true,
“status”: {
“loggedIn”: false,
“isQr”: true,
“loading”: false,
“connRetry”: false,
“message”: null,
“version”: “2.2311.5”,
“update”: null,
“number”: null,
“multidevice”: true
},
“number”: null
}

I have tried reloading instances, factory reset. Nothing seems to be resolving this issue. This impacting our operations so a response would be very helpful.

Rapid account: Maytapi
maytapi Commented il y a 6 mois

Hello,

You can apply redeploy.

Thanks,
Best Regards.

Rapid account: Chrismoriarty
chrismoriarty Commented il y a 6 mois

It was my bad, somebody totally uninstalled WhatsApp from the phone we were using.

Rapid account: Maytapi
maytapi Commented il y a 6 mois

Hello,

We have checked it. The feature works, but creating groups too often could result in Whatsapp banning you. It is important that you pay attention to this matter.

Thanks,
Best Regards.

Rapid account: Maytapi
maytapi Commented il y a 6 mois

Hello,

We are investigating the issue.

Thanks,
Best Regards.

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