Hello,
We have noticed that we are getting 500 errors (like the response below) when calling the item_search_1688 endpoint. The actual status code is 200 and based on x-ratelimit-requests-remaining header the amount of available requests is reduced.
{
"result": {
"status": {
"msg": "error",
"code": 500,
"sub_code": "Undergoing maintenance, be patient. We expect to return back to normal soon!"
}
}
}
Why are these requests being counted towards the daily requests amount? Shouldn’t these output with the same status code as the one in the json response?
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@sysadm i’m sorry, but maybe you now that is "total_sales:“1476"” in details endpoint. What is this number? The card of this product shows the sales volume for 90 days as 4900+
Hello,
Our apologies for this, this is a temporary error that happens every so often. We’re working on implementing permanent solution to reduce downtime to almost no downtown. Should take a couple of days.
Meanwhile it’s fixed for now.
Thanks for understanding.