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By Genius Tools | Updated vor 7 Tagen | Text Analysis
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Error in API

Rapid account: CD Ms 2340
CDMs2340
vor einem Jahr

We are getting these below errors while hitting the API very often:

1.Response status code does not indicate success: 504 (Gateway Time-out).

2.Response status code does not indicate success: 429 (Too Many Requests).

3.A task was canceled.

4.Response status code does not indicate success: 500 (Internal Server Error).

  1. {
    “messages”: “The API is unreachable, please contact the API provider”,
    “info”: “Your Client (working) —> Gateway (working) —> API (not working)”
    }
Rapid account: CD Ms 2340
CDMs2340 Commented vor einem Jahr

Thanks team for resolving the issue. Now I’m getting results. Update you if face same issue again.

Rapid account: Mohammadoayoub 95
mohammadoayoub95 Commented vor einem Jahr

Just tracked a cause of recent 500 errors. This issue has been fixed and we’re actively monitoring requests currently to ensure stability.

Rapid account: Mohammadoayoub 95
mohammadoayoub95 Commented vor einem Jahr

429s are normal and to be expected. 504s are on Rapid API’s side and often a byproduct of a request being too large and hence takes >30s to process (which is the Rapid API cutoff point). 5xx and 4xx codes are not charged. The #5 sample is the response that Rapid API returns when a request takes 30+ seconds.

As for 500s, please attach any request ID that returned 500 so that I can look into it. As for #3 (A task was cancelled), I’m not sure what you mean by that.

Rapid account: Evgrosh 1
evgrosh1 Commented vor einem Jahr

getting same errors.
any support here?

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