Dear Instagram Downloader Support Team,

I hope this message finds you well.

I am writing to you regarding the “Instagram Downloader” tool that I recently purchased/used. I have encountered some issues while trying to download videos and stories from Instagram using this tool.

I have made sure that I am following all the provided instructions, but the problem persists. This tool is very important for my work/projects, and I find myself in urgent need of a solution.

Could you please assist me in identifying the cause of this issue and suggest a solution? I am ready to provide any additional information that might be helpful, including screenshots, system details, etc.

Thank you in advance for your attention and prompt response. I look forward to hearing from you.

Sincerely,