I got the same error today.
it’s not good to hear that someone paid $110 and has the same error. How do you want to fix that and what is the plan for fix it?

My reply on May 1st hasn’t been saved, apparently. Sorry.

To recapitulate: for the first two days after the fix, everything went fine. On May 1st, I got the error again. Today, however, it seems fine again. Not sure if this helps…

Hello,

Can you confirm that it’s currently working for you? No failures have been observed in the log for the last day after the fix was applied.

Thanks

Hello,

The fix has been deployed. Please verify it now. I apologize for any inconvenience caused.

Thanks

Same it’s happening to me. Also, I m getting this “{‘status’: False, ‘timestamp’: 1714387659955, ‘message’: ‘Something went wrong. We have logged the error and will get the resolution.’}” almost all the time.

Same is happening for us - paid $110 to them only to get blocked

Same thing happening to me