Persistent lib not loaded

Question

For over the past 24 hours all of my groups related api calls have been getting the following response:

{
    "success": false,
    "data": {
        "type": "error",
        "message": "Lib not loaded",
        "code": "W05"
    }
}

The status api call shows:

{
    "success": true,
    "status": {
        "loggedIn": false,
        "isQr": true,
        "loading": false,
        "connRetry": false,
        "message": null,
        "version": "2.2311.5",
        "update": null,
        "number": null,
        "multidevice": true
    },
    "number": null
}

I have tried reloading instances, factory reset. Nothing seems to be resolving this issue. This impacting our operations so a response would be very helpful.

Maytapi · Answer

Hello,

You can apply redeploy.

Thanks,
Best Regards.

Christopher Moriarty · Answer

It was my bad, somebody totally uninstalled WhatsApp from the phone we were using.

Maytapi · Answer

Hello,

We have checked it. The feature works, but creating groups too often could result in Whatsapp banning you. It is important that you pay attention to this matter.

Thanks, 
Best Regards.

Maytapi · Answer

Hello,

We are investigating the issue.

Thanks,
Best Regards.

Maytapi WhatsApp

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Persistent lib not loaded