Alpha Vantage

GRATIS CON POSSIBILITÀ DI UPGRADE
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Da Alpha Vantage | Aggiornamento a month ago | Finance
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you have a bug in your rbac subscri;tions

Rapid account: Trapadulli
trapadulli
3 years ago

I upgraded my subscrition by paying 49$ for a mnth. I instantly reverted my sub so I wouldn’t be billed in future months. I tried using my API expecting a call rate raise to 70 calls er minute as documentation states.
I only have free tier call rate of 3 per minute thugh.

So I’ve paid for performance but I don’t get that erformance because I reverted my account to basic subscription? This is wrong and your admin portal should recognize I am entitled to Pr performance for the rest f the month… but I don’t get it. You stole my 50 bucks as far as I’m concerned and my trades are already screwed for the week… and I wasted an hour figuring out were the break was, not expecting to be stiffed by you. fix your service and give me a refund.

Rapid account: Berylls Strategy Advisors
BeryllsStrategyAdvisors Commented 3 years ago

We have the same issue. Please resolve this issue for my account as well!

Rapid account: Alphavantage
alphavantage Commented 3 years ago

We have resolved the case with RapidAPI and this user. Thanks.

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