For over the past 24 hours all of my groups related api calls have been getting the following response:

{
“success”: false,
“data”: {
“type”: “error”,
“message”: “Lib not loaded”,
“code”: “W05”
}
}

The status api call shows:

{
“success”: true,
“status”: {
“loggedIn”: false,
“isQr”: true,
“loading”: false,
“connRetry”: false,
“message”: null,
“version”: “2.2311.5”,
“update”: null,
“number”: null,
“multidevice”: true
},
“number”: null
}

I have tried reloading instances, factory reset. Nothing seems to be resolving this issue. This impacting our operations so a response would be very helpful.