Refund not processed - Billed Unnecessarily

Question

I have been traveling for the past few months. But I have emailed you about unsubscribing my pay as you go plan. If you look at the transactions, I have only used it for one month (May) and I have paid for the past last 7 months. As a consumer I am deeply hurt and I would like a refund for these transactions that were made on my account. Thank you.

Jacob · Answer

I'm sorry for the issue. I don't recall any emails about unsubscribing, but you should be able to cancel from your Mashape dashboard. And for a refund, please contact Mashape support, as they handle all of the billing.

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Refund not processed - Billed Unnecessarily