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We're truly sorry to hear about the concerns raised in your review. We understand how crucial transparency and ease of use are to our users, and we want to assure everyone that cancelling a subscription with Luxand is designed to be straightforward and user-friendly. This can be done instantly with just one click through your control panel or by simply sending a request to info@luxand.cloud. Luxand has been a pioneering force in the face recognition industry since 2005, serving esteemed clients such as Universal Pictures, Samsung, LG, Philips, Fujitsu, Citrix, NEC Asia Pacific, and many others. We take pride in our work and strive to provide exceptional service and innovative solutions to all our clients. We encourage everyone to visit our websites at luxand.com and luxand.cloud to learn more about our company, our commitments, and the extensive range of services we offer. We're dedicated to transparency, customer satisfaction, and continually improving our services based on your feedback. Wed 1:32 6/3/24
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Hello, it seems like there was an issue with your account. We've fixed the issue, please check now. Mon 12:52 14/2/22
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I can't replicate the issue. Which request are you hitting? Mon 12:38 14/2/22
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Hello, can you please send me the link to the image to info@luxand.cloud? I will check. Mon 12:36 14/2/22
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Please send the full request to info@luxand.cloud, we'll check Sun 4:45 17/5/20
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Hello, thank you for a question. It seems like base64 code is incorrect. Can you image and base64 you have to info at luxand.cloud? We will check and answer. Tue 3:47 4/2/20