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admin-TqV__SNOX
un anno fa
please check our payment,
because we already paid but can’t enter the pro. thank you
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That’s a sad story.
solution??
Hi admin-TqV__SNOX,
we can see at least that you were subscribed until today to the PRO plan, since you now unsubscribed to the API we indeed currently see your user only subscribed to the Basic / Free plan.
Anyway this topic is Platform related, unfortunately you have to approach RapidAPI directly. From our side we can say that you were definitely subscribed to the PRO plan for a period of some days, but if this was not correctly reflected on your side, you need to contact the RapidAPI support.
Let us know in case of further questions.
Best Regards
Axesso Support
hi, i have paid for axesso facebook API for PRO plan, but it seemed the API still in basic plan, can you check the status of that api ? Thank you