{ "openapi": "3.0.0", "components": { "examples": {}, "headers": {}, "parameters": {}, "requestBodies": {}, "responses": {}, "schemas": { "ApiSuccessResponse": { "properties": { "statusCode": { "type": "number", "format": "double", "description": "HTTP status code" }, "messageCode": { "type": "string", "description": "Status message code" }, "data": { "description": "Response data" } }, "required": [ "statusCode", "messageCode", "data" ], "type": "object", "additionalProperties": false }, "ApiErrorResponse": { "properties": { "statusCode": { "type": "number", "format": "double", "description": "HTTP status code" }, "messageCode": { "type": "string", "description": "Status message code" }, "message": { "type": "string", "description": "Error message" } }, "required": [ "statusCode", "messageCode", "message" ], "type": "object", "additionalProperties": false }, "JobDetailsRequest": { "description": "Request body for fetching job details by URL", "properties": { "url": { "type": "string", "description": "Full URL of the job on Simplyhired website", "example": "https://www.simplyhired.com/job/tvzGmHvWIsKKOcME5MrFXJH26bq-ZRph08OdgDd3jJoZwf_9p-Y7uQ" } }, "required": [ "url" ], "type": "object", "additionalProperties": false }, "JobListRequest": { "description": "Request body for fetching job list by URL", "properties": { "url": { "type": "string", "description": "Full URL of the job list on Simplyhired website", "example": "https://www.simplyhired.com/search?q=it+manager&l=Hutto%2C+TX" } }, "required": [ "url" ], "type": "object", "additionalProperties": false }, "SearchJobQuery": { "description": "Query parameters for searching jobes", "properties": { "keyword": { "type": "string", "description": "Search keyword\n\nThe search keyword to find jobs (e.g., \"software engineer\", \"data analyst\", \"nurse\", \"accountant\").", "example": "accountant" }, "location": { "type": "string", "description": "Filter by location\n\nEnter the location to search for jobs. You can use:\n- City and state (e.g., \"New York, NY\", \"Los Angeles, CA\")\n- Zip codes (e.g., \"10001\", \"90210\")\n- State abbreviations (e.g., \"TX\", \"CA\"", "example": "New York, NY" }, "job_type": { "type": "string", "description": "Filter by job type\n\nThe job_type parameter:\n\n- \"\" - All Job Types\n- \"CF3CP\" - Full-time\n- \"75GKK\" - Part-time\n- \"NJXCK\" - Contract\n- \"4HKF7\" - Temporary\n- \"VDTG7\" - Internship", "example": "CF3CP" }, "distance": { "type": "string", "description": "Filter by distance\n\nThe distance parameter:\n\n- \"0\" - 0 miles (exact location)\n- \"5\" - 5 miles\n- \"10\" - 10 miles\n- \"15\" - 15 miles\n- \"25\" - 25 miles\n- \"50\" - 50 miles\n- \"100\" - 100 miles", "example": "5" }, "posted_date": { "type": "string", "description": "Filter by posted date\n\nThe posted_date parameter:\n\n- \"\" - Any time\n- \"1\" - Last 24 hours\n- \"7\" - Last 7 days\n- \"14\" - Last 14 days\n- \"30\" - Last 30 days", "example": "7" }, "minimum_salary": { "type": "string", "description": "Filter by minimum salary\n\nThe minimum_salary parameter:\n\n- \"\" - Any salary\n- \"45000\" - $45,000+\n- \"60000\" - $60,000+\n- \"80000\" - $80,000+\n- \"105000\" - $105,000+\n- \"145000\" - $145,000+", "example": "45000" }, "sort_by": { "type": "string", "description": "The sort_by parameter:\n\n- \"\" - Any\n- \"PUBLICATION_DATE\" - Publication date (newest first)\n- \"RELEVANCE\" - Relevance (most relevant first)", "example": "PUBLICATION_DATE" }, "cursor": { "type": "string", "description": "cursor of the page number for pagination. \nCopy the cursor from url." } }, "required": [ "keyword" ], "type": "object", "additionalProperties": false }, "CompanyDetailsRequest": { "description": "Request body for fetching company details by URL", "properties": { "url": { "type": "string", "description": "Full URL of the company on Simplyhired website", "example": "https://www.simplyhired.com/browse-jobs/companies/Round-Rock-Isd" } }, "required": [ "url" ], "type": "object", "additionalProperties": false } }, "securitySchemes": {} }, "info": { "title": "Simplyhired API", "version": "1.0.0" }, "paths": { "/job/get-by-url": { "post": { "operationId": "Get Job details by url", "responses": { "200": { "description": "Successfully retrieved job details", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/ApiSuccessResponse" }, "examples": { "Example 1": { "value": { "statusCode": 200, "messageCode": "OK", "data": [ { "camk": "", "city": "Remote", "state": null, "expired": false, "job_key": "DwI9d7QEYVjv4wvVI0VWhKt8tTC6UTphOAWiiHad6XhM_BJoJU9Yog", "benefits": [ "Paid holidays" ], "latitude": 25, "job_found": true, "job_title": "Customer Service Representative - Remote", "job_types": [ "Full-time" ], "longitude": -40, "sponsored": false, "compensation": "$22.00 - $33.95 an hour", "display_title": "Customer Service Representative", "employer_name": "Symetra Financial", "work_settings": [], "date_on_indeed": 1770486998077, "date_published": 1770357600000, "qualifications": [ "Phone communication", "High school diploma or GED", "Mentoring", "Communication skills", "Entry level", "Under 1 year", "Client interaction via phone calls" ], "encrypted_email": "qs_vf6RRt5ml8IkVpYOcMLBaNdwEIN0v29rtLxMZnkQ", "is_indeed_apply": false, "ss_similar_jobs": [ { "camk": "UoKtGZLa3XKyaHdBaza8Hw==", "title": "Customer Service & Sales Agent", "auction": true, "bot_url": "/job/iFvkNlcszaIahpTWnurysILLa3BhpJjhOtFLC-1HRuecgi9ApbRSQA", "company": "Mountain America Credit Union", "job_key": "iFvkNlcszaIahpTWnurysILLa3BhpJjhOtFLC-1HRuecgi9ApbRSQA", "snippet": "As a Customer Service & Sales Agent, you’ll be the first point of contact for our members—answering calls, solving problems, and guiding them toward financial…", "benefits": [ "Paid holidays", "Health insurance", "Dental insurance", "Tuition reimbursement", "Paid time off", "401(k) matching" ], "location": "Utah", "job_types": [ "Full-time", "Monday to Friday" ], "sponsored": true, "encoded_url": "%2Fjob%2FiFvkNlcszaIahpTWnurysILLa3BhpJjhOtFLC-1HRuecgi9ApbRSQA%3Fisp%3D1%26jobCardTrackingKey%3D5-cmh1-0-1jj37phurgljk804-badf830afe7b9039---6NYlbfkN0Dwd5RZdINbWo1LLoQwEHTi049S9FlM_r6wRNPbRkFxauGuruSCJpf2gacJnjz3hbFqtV9cYuepj1Yius-pz4TrFYpdCSiAOZHNiQ-iQPrgDJaPRnDpegNA8JOk_QfmvSsgoUTbaieGa2RfEfRWJbs2YDcAKL3lHlGxRgSciUO_wmY_xEaQJcekkyHIr70RDec_XqdCk0UkHkghUSZrafa_6hqTGxuQSc9qoA4zq4oxP0iSi9UyXXYVglZMg52aVbxHQWUoTJj9nKC13zizN-i-mzv5JGxp8Z_vKtgXmjNz4Yys_Dr6s0z8SRTn6dJLg23xo2Ikdi_3PX0bjlltrHFh395GBGHwIaohPPXljTg56uA5Ft4O93DGssDbms26x5ugVEHGezI1CuuhLotjeQmNAKQc3u1IHPEUTDaeAD7-YfikWkj56LFrPOHaStFdaOVsZE4Ns4F8wSsmujRokcmqpzYW_XoDg5wginrZNNsPzgJYIZSZOjWK1QivBdhVlRIiA6zR-YhMQbLdZBfNSxGOmvjQxEw19PFzjet0dGOoqSgecKJEWeXnFywQm_j06E0JM_uOuzxrtRxXvYU2Irekj74BD4YB6vFQhFkPshhyPDfcM9PcHX6nrGvR7dmt3KyoH0qTPLjwuHARp1KRHfelXrADk4teYlUGqWJ3QjJm3PjhHop6JgTYuO5haVpzp7e7OVvOnv7Fgp24LwHWrwLeiUvbFcO8SSaUVJbAQnCB0azi6c0Hn96XDPhSa6JjhquhHpxWumBzvJe2wTvl2oLk5Ik9nfEYXA3mb0a7WO3w7XBhfcJBTEhiqzAsoa8gjkrfbtSw-a2YloBXvb6BqZ9QWmP5uKDownlqHyD8wu71WMb6Vx4D1RPI97yrSdACBJDvfgGYRs55oA%253D%253D%26xkcb%3DSoB86_M3mjHpmCS-gJ0KbzkdCdPP%26camk%3DUoKtGZLa3XKyaHdBaza8Hw%253D%253D", "salary_info": "From $18.25 an hour", "indeed_apply": false, "requirements": [ "Spanish", "Microsoft Excel", "Microsoft Outlook", "Computer literacy", "English", "High school diploma or GED", "Typing", "Entry level", "Under 1 year" ], "uncategorized": [ "Computer operation", "Financial sales", "Phone communication", "Promoting bank products", "Cross-selling", "Ethernet", "10 key typing", "Volunteer time off", "DSL", "Promoting bank services", "Conducting sales calls", "Client interaction via phone calls", "Banking regulatory compliance" ], "company_rating": 3.7, "date_on_indeed": 1757374324036, "company_page_url": "/browse-jobs/companies/Mountain-America-Credit-Union", "remote_attributes": [ "Remote" ], "job_card_tracking_key": "5-cmh1-0-1jj37phurgljk804-badf830afe7b9039---6NYlbfkN0Dwd5RZdINbWo1LLoQwEHTi049S9FlM_r6wRNPbRkFxauGuruSCJpf2gacJnjz3hbFqtV9cYuepj1Yius-pz4TrFYpdCSiAOZHNiQ-iQPrgDJaPRnDpegNA8JOk_QfmvSsgoUTbaieGa2RfEfRWJbs2YDcAKL3lHlGxRgSciUO_wmY_xEaQJcekkyHIr70RDec_XqdCk0UkHkghUSZrafa_6hqTGxuQSc9qoA4zq4oxP0iSi9UyXXYVglZMg52aVbxHQWUoTJj9nKC13zizN-i-mzv5JGxp8Z_vKtgXmjNz4Yys_Dr6s0z8SRTn6dJLg23xo2Ikdi_3PX0bjlltrHFh395GBGHwIaohPPXljTg56uA5Ft4O93DGssDbms26x5ugVEHGezI1CuuhLotjeQmNAKQc3u1IHPEUTDaeAD7-YfikWkj56LFrPOHaStFdaOVsZE4Ns4F8wSsmujRokcmqpzYW_XoDg5wginrZNNsPzgJYIZSZOjWK1QivBdhVlRIiA6zR-YhMQbLdZBfNSxGOmvjQxEw19PFzjet0dGOoqSgecKJEWeXnFywQm_j06E0JM_uOuzxrtRxXvYU2Irekj74BD4YB6vFQhFkPshhyPDfcM9PcHX6nrGvR7dmt3KyoH0qTPLjwuHARp1KRHfelXrADk4teYlUGqWJ3QjJm3PjhHop6JgTYuO5haVpzp7e7OVvOnv7Fgp24LwHWrwLeiUvbFcO8SSaUVJbAQnCB0azi6c0Hn96XDPhSa6JjhquhHpxWumBzvJe2wTvl2oLk5Ik9nfEYXA3mb0a7WO3w7XBhfcJBTEhiqzAsoa8gjkrfbtSw-a2YloBXvb6BqZ9QWmP5uKDownlqHyD8wu71WMb6Vx4D1RPI97yrSdACBJDvfgGYRs55oA==", "encoded_job_click_ping_url": "%2Fout%3Fr%3DTV7t1pTd-OsVvLFpgL84L4GPCMTDqG9zDUzMg03PQVLNYCuGvfZdh2u7dL8-uHM2ctYhBx2H3foAM8l7i0R7iHF7gsblsEasvPDBKMx71_vqgGC3SL3uwBiZ3VcyFrGf24B-OVHs9Jlv2T4sjxQKC6vdCrsECxCg43b39tZ2xywZwXXBOZkDeUPfgF2bKf62_DHe3QQ5qREnc6u8UXLBHjYs0dIRqrxi1XJOShIPROBaNtBvvw2L88Pcn7qZlHRxqxIh8CEyB4BFEw56EKlzimG8gEngvwMqGQycAOsX0WV2S7MgmyAQfTV-c2XEqClIsalpdjZwjXz0qgRZlZw9e9MtiJ3qnpPYLo9euTmruKrXpNBHCzZWlqw_Ra3-fvnhznVvrGjUdYmLThdlQTxPhmQ_n97_7WxoOAEleQLlnYoobCzl66BedIgQnx7aMvuYOgqomU_KhjrjbjnBUIyxaqIj3q-LjeQKljCG0yKKlYSDyBav58OFCz4t0pUNFo2kQ4Q6uaUtC4pyek3MQNaic2I_-8wR7Yii-uqEV-MavHDpF8DMSfRtgpt1o0OlDZRbITbxEKIw3CxCu89R84Nrg-KmflbrIcnaZKvdr_j5D7HfMsknOg4SpaU_pBRU5vDObggGJdMRe0QYNnL3CYsgnEc8E6I_kvNzkxsXWFPBA29z3od8PLXBxZ2nG2Q8lQ67IJEYjYtgvqqPF7qNjb-IasyLZOhZ-Tq4XE7CD9HiB8OMPFd2-BssPNU4WAk1ltc82dz_M991Fw2a0gcvy4-1HD0L7SH4wFYxMMQkb9EoMglXKn0F0G-4oLMqV2NZzIZgETOESdQs0alWAHZT_CMZzhdSwNLUtFIA-PsT6M3beAy1tJlwxecfnuUtdzyTlA5Hhc4EyzuPf6_lEUSCGiZZLXrE2JRH8ZBwJoF91EfRNUg94q8tRBB6yUWS0D1xavGL0uH2wrK01WJgZ_4NXi-K7DZccgzxyIhU4LCR_QPBU58cgbMvia3ASyrbG2-wXRDB2pjY_UXlYl9AlmGG3fTXYm5txbASZCtqtIEuwR59Tbb-BUmRWOHGYoK49Q4XIjWLq4UrdPoTl0Y92TdN9Dx6Tn7K7xcFDZBrJXz2cHrygd6DBzxCTP1JGgOGDenJHD7alzvPurprr3frJx2NHVN5fUBGQqfG3nivnJR8L7fuI_ey5TUQNmHaIYL905yKahv4aOVaJkbS3hD1an1AROsL8Xg3ERT0o09GCxdK2tcerCHbX7uQ1qLoLjUbrE0xzCIBGOkVpsKdU5FfxxDi1SllbmBy8NVj_sAKCyiaQ708dMbEhq8hTPeaWDSeNTsbqpsSVf2pUJt6halGHj9302nTzS69IZ8x_2RBMm-OIJ1PQjwyifjcFWM0JzmVm3RiK8vW6QRNOmVnYjP_bB3_f4DNZtn0EAptljmP1bUxxcnTYF5MF4mhE3AKeIeAIFqGhPKk" 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Do you enjoy helping people with acquiring their financial freedom? If yes, then Symetra has an exciting opportunity for you to join our call center team as a Customer Service Representative!

\nAbout the role

\n Responsible for providing inbound/outbound telephone support to our customers and agents. Assists with requests both written and verbal. Is proficient in servicing all product types, with consistently increasing transaction knowledge.

\n What you'll do in this role

Answer incoming phone calls from agents and customers, assisting with a variety of inquiries, including status on pending new business applications and pending in-force transactions, assisting with specific in-force policy questions, product information, information on rates, and service issue resolution.

Requires a working knowledge of processes and procedures for New Business, Claims, and In-force Back Office, navigating multiple administrative system

\nWhat we offer you

\n"Just do it! Even if you feel like you may not be 100% qualified, apply. Sometimes we see potential in others that they cannot see in themselves. You may be overqualified, or you may be the "something special" we are looking for to bring a unique, fresh approach to our company." - Ruby S., Associate EDX Analyst

\nIf you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!” - Cindy J. G., Sr. Product Owner

\n“Symetra is truly a great place to work. The positive work climate, strong sense of team, and the resources available make it feel like one cohesive family. What stands out most to me is the company’s deep commitment to diversity, equity, and inclusion—it’s not just a statement, it’s an active and ongoing priority that’s felt throughout the organization.” -Charlotte G., Sr. Underwriter - Consultant Stop Loss

\nBenefits and Perks

\nWe don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

Flexible full-time or hybrid telecommuting arrangements
Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays
Give back to your community and double your impact through our company matching
Want more details? Check out our Symetra Benefits Overview

Compensation

\nSalary Range: $22.00- $33.95 plus eligibility for annual bonus program

\nWho you are:

CSR skills, plus: proficient written and verbal communication skills.
Strong multi-tasker and adept at using tools and resources available.
Proactive with customer, anticipating needs.
Ability to show empathy and ability to mentor new hires.
Ability to adapt to change daily based on business need or system issues
Ability to de-escalate calls and resolve concern
High school education or equivalent experience.
6 months to a year experience working as an Associate CSR or equivalent experience.

We empower inclusion
\nAt Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom
\nSymetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization
\nEmployer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Please review Symetra's Remote Network Minimum Requirements:

As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.

Identity Verification\n

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

Failure to comply with verification procedures may result in:

Disqualification from the recruitment process
Withdrawal of a job offer
Termination of employment and other criminal and/or civil remedies, if fraud is discovered

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Special Programs Manager, Information Technology

Nancy Sprague Technology Center\n

Description

Assists the chief information technology officer (CITO) in monitoring and managing day-to-day operations and coordination of activities and services related to the Department of Information Technology; ensures effective liaison, appropriate confidentiality, and coordination with all instructional and operational departments on matters related to administration, management, operations, and strategic planning specific to IT-related projects/activities requiring IT input and support; represents the CITO and provides leadership and direction for special projects that may have an operational or organizational impact; provides direction and insight by participating in the development of policy, organizational and financial analyses.

Qualifications

Required

\nAny combination of education and experience equivalent to a bachelor's degree in business management, information technology, public administration, communications, or a related field.
\nFive (5) years of experience in supporting or leading technology teams in a project management or similar role for a mid-large sized organization.
- \nAdvanced degree(s) beyond the minimum degree requirement in a relevant field may be considered for some experience.
\nKnowledge of principles, practices, functionality, and procedures related to the field of information technology.
\nKnowledge of the principles of project management.
\nKnowledge of applicable local, state, and federal laws, regulations, and legislation.
\nStrong organizational, management, and leadership skills.
\nInterpersonal skills that ensure effective team building.
\nSkill in customer service and customer relations.
\nProficiency in the use of technology and data compilation, analysis, and reporting.
\nAbility to work with all levels of management to facilitate change, implement strategy, and accomplish objectives.
\nAbility to quickly analyze problems and to recommend workable solutions including the planning and implementation of those solutions.
\nAbility to work independently and as part of a team.
\nAbility to facilitate meetings and/or present information to groups.
\nAbility to develop and maintain effective working relationships with all levels of employees.
\nAbility to communicate effectively, both orally and in writing to include the ability to make effective presentations to diverse audiences.

\nPreferred

\nMaster's degree.

Salary Range

$117,438 - $178,654

Salary Grade
\n[Salary Information]

Unified Scale-Schedule C/Grade 003

Office

Information technology Administration

Contract Length

260-Day Contract\n

Pay Frequency

Monthly

Percent Full-Time

Full Time\n

Job Type

Information Technology\n

Open
\nUntil
\nFilled

Yes

Re-Adv.
\nPosition

Special Programs Manager, Information Technology

Nancy Sprague Technology Center\n

Description

Qualifications

Required

\nAny combination of education and experience equivalent to a bachelor's degree in business management, information technology, public administration, communications, or a related field.
\nFive (5) years of experience in supporting or leading technology teams in a project management or similar role for a mid-large sized organization.
- \nAdvanced degree(s) beyond the minimum degree requirement in a relevant field may be considered for some experience.
\nKnowledge of principles, practices, functionality, and procedures related to the field of information technology.
\nKnowledge of the principles of project management.
\nKnowledge of applicable local, state, and federal laws, regulations, and legislation.
\nStrong organizational, management, and leadership skills.
\nInterpersonal skills that ensure effective team building.
\nSkill in customer service and customer relations.
\nProficiency in the use of technology and data compilation, analysis, and reporting.
\nAbility to work with all levels of management to facilitate change, implement strategy, and accomplish objectives.
\nAbility to quickly analyze problems and to recommend workable solutions including the planning and implementation of those solutions.
\nAbility to work independently and as part of a team.
\nAbility to facilitate meetings and/or present information to groups.
\nAbility to develop and maintain effective working relationships with all levels of employees.
\nAbility to communicate effectively, both orally and in writing to include the ability to make effective presentations to diverse audiences.

\nPreferred

\nMaster's degree.

Salary Range

$117,438 - $178,654

Salary Grade
\n[Salary Information]

Unified Scale-Schedule C/Grade 003

Office

Information technology Administration

Contract Length

260-Day Contract\n

Pay Frequency

Monthly

Percent Full-Time

Full Time\n

Job Type

Information Technology\n

Open
\nUntil
\nFilled

Yes

Re-Adv.
\nPosition

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You can use:\n- City and state (e.g., \"New York, NY\", \"Los Angeles, CA\")\n- Zip codes (e.g., \"10001\", \"90210\")\n- State abbreviations (e.g., \"TX\", \"CA\"", "in": "query", "name": "location", "required": false, "schema": { "type": "string" }, "example": "New York, NY" }, { "description": "Filter by job type\n\nThe job_type parameter:\n\n- \"\" - All Job Types\n- \"CF3CP\" - Full-time\n- \"75GKK\" - Part-time\n- \"NJXCK\" - Contract\n- \"4HKF7\" - Temporary\n- \"VDTG7\" - Internship", "in": "query", "name": "job_type", "required": false, "schema": { "type": "string" }, "example": "CF3CP" }, { "description": "Filter by distance\n\nThe distance parameter:\n\n- \"0\" - 0 miles (exact location)\n- \"5\" - 5 miles\n- \"10\" - 10 miles\n- \"15\" - 15 miles\n- \"25\" - 25 miles\n- \"50\" - 50 miles\n- \"100\" - 100 miles", "in": "query", "name": "distance", "required": false, "schema": { "type": "string" }, "example": "5" }, { "description": "Filter by posted date\n\nThe posted_date parameter:\n\n- \"\" - Any time\n- \"1\" - Last 24 hours\n- \"7\" - Last 7 days\n- \"14\" - Last 14 days\n- \"30\" - Last 30 days", "in": "query", "name": "posted_date", "required": false, "schema": { "type": "string" }, "example": "7" }, { "description": "Filter by minimum salary\n\nThe minimum_salary parameter:\n\n- \"\" - Any salary\n- \"45000\" - $45,000+\n- \"60000\" - $60,000+\n- \"80000\" - $80,000+\n- \"105000\" - $105,000+\n- \"145000\" - $145,000+", "in": "query", "name": "minimum_salary", "required": false, "schema": { "type": "string" }, "example": "45000" }, { "description": "The sort_by parameter:\n\n- \"\" - Any\n- \"PUBLICATION_DATE\" - Publication date (newest first)\n- \"RELEVANCE\" - Relevance (most relevant first)", "in": "query", "name": "sort_by", "required": false, "schema": { "type": "string" }, "example": "PUBLICATION_DATE" }, { "description": "cursor of the page number for pagination. \nCopy the cursor from url.", "in": "query", "name": "cursor", "required": false, "schema": { "type": "string" } } ] } }, "/company/get-by-url": { "post": { "operationId": "Get Company details by url", "responses": { "200": { "description": "Successfully retrieved company details", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/ApiSuccessResponse" }, "examples": { "Example 1": { "value": { "statusCode": 200, "messageCode": "OK", "data": [ { "camk": "", "city": "Remote", "state": null, "expired": false, "job_key": "DwI9d7QEYVjv4wvVI0VWhKt8tTC6UTphOAWiiHad6XhM_BJoJU9Yog", "benefits": [ "Paid holidays" ], "latitude": 25, "job_found": true, "job_title": "Customer Service Representative - Remote", "job_types": [ "Full-time" ], "longitude": -40, "sponsored": false, "compensation": "$22.00 - $33.95 an hour", "display_title": "Customer Service Representative", "employer_name": "Symetra Financial", "work_settings": [], "date_on_indeed": 1770486998077, "date_published": 1770357600000, "qualifications": [ "Phone communication", "High school diploma or GED", "Mentoring", "Communication skills", "Entry level", "Under 1 year", "Client interaction via phone calls" ], "encrypted_email": "qs_vf6RRt5ml8IkVpYOcMLBaNdwEIN0v29rtLxMZnkQ", "is_indeed_apply": false, "ss_similar_jobs": [ { "camk": "UoKtGZLa3XKyaHdBaza8Hw==", "title": "Customer Service & Sales Agent", "auction": true, "bot_url": "/job/iFvkNlcszaIahpTWnurysILLa3BhpJjhOtFLC-1HRuecgi9ApbRSQA", "company": "Mountain America Credit Union", "job_key": "iFvkNlcszaIahpTWnurysILLa3BhpJjhOtFLC-1HRuecgi9ApbRSQA", "snippet": "As a Customer Service & Sales Agent, you’ll be the first point of contact for our members—answering calls, solving problems, and guiding them toward financial…", "benefits": [ "Paid holidays", "Health insurance", "Dental insurance", "Tuition reimbursement", "Paid time off", "401(k) matching" ], "location": "Utah", "job_types": [ "Full-time", "Monday to Friday" ], "sponsored": true, "encoded_url": 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Do you enjoy helping people with acquiring their financial freedom? If yes, then Symetra has an exciting opportunity for you to join our call center team as a Customer Service Representative!

\nAbout the role

\n What you'll do in this role

Answer incoming phone calls from agents and customers, assisting with a variety of inquiries, including status on pending new business applications and pending in-force transactions, assisting with specific in-force policy questions, product information, information on rates, and service issue resolution.

Requires a working knowledge of processes and procedures for New Business, Claims, and In-force Back Office, navigating multiple administrative system

\nWhat we offer you

\nBenefits and Perks

\nWe don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

Flexible full-time or hybrid telecommuting arrangements
Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays
Give back to your community and double your impact through our company matching
Want more details? Check out our Symetra Benefits Overview

Compensation

\nSalary Range: $22.00- $33.95 plus eligibility for annual bonus program

\nWho you are:

CSR skills, plus: proficient written and verbal communication skills.
Strong multi-tasker and adept at using tools and resources available.
Proactive with customer, anticipating needs.
Ability to show empathy and ability to mentor new hires.
Ability to adapt to change daily based on business need or system issues
Ability to de-escalate calls and resolve concern
High school education or equivalent experience.
6 months to a year experience working as an Associate CSR or equivalent experience.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Please review Symetra's Remote Network Minimum Requirements:

As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.

Identity Verification\n

Failure to comply with verification procedures may result in:

Disqualification from the recruitment process
Withdrawal of a job offer
Termination of employment and other criminal and/or civil remedies, if fraud is discovered