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Por Prasadbro | Atualizado a month ago | Social
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email_and_details API is not returning data.

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Megafone2021
4 months ago

It’s not returning follwer_count and other information.
I have been using this API for several years.
But now, it is not working mostly.

statusCode: 200
And it’s body has 3 fields(below fields) only.
pk,username,profile_pic_url

It is returning full body including “follower_count” sometimes.
But most time, it’s not returning the full data.
Can you please fix it so I can get the “follower_count” always?

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Megafone2021 commented 3 months ago

Hi @Prasadbro.
How is going for this API updates?
All issues are fixed now?

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SeenkaIntegrations commented 4 months ago

Hi, we are still having issues with this endpoint. Currently, we are trying to get the follower count for user_id ‘535558155’ and it isn’t returning it, on top of missing several other data fields.

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Prasadbro commented 4 months ago

Hi reggie.s, api is working and please share your organization/personal username so we can check logs.

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reggie.s commented 4 months ago

Any update on this? The API has not been working consistently for about a week now and is really affecting my business

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Prasadbro commented 4 months ago

Hi Megafone2021, its partially working currently, it will start working normally within next 1 day.

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Megafone2021 commented 4 months ago

Hi.
Is it fixed now?

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Prasadbro commented 4 months ago

Hi SeenkaIntegrations, its already working better than before and it will fixed within 2 days.

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SeenkaIntegrations commented 4 months ago

Hi, we are experiencing this same issue. When can we expect it to be fixed?

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Prasadbro commented 4 months ago

Hi all endpoints are in maintenance mode thats why success rate is low but we working on it,we will update you once maintenance is over.

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Megafone2021 commented 4 months ago

Also, /get_user_id?username=xxx
this api is failing continusouly.
It’s working sometimes. if I try the API call 10 times, then it’s working only 1-2 time, I think.

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