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Por H-W-H | Atualizado 4 days ago | eCommerce
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500 error responses appear to be charged

Rapid account: Sysadm
sysadm
a year ago

Hello,

We have noticed that we are getting 500 errors (like the response below) when calling the item_search_1688 endpoint. The actual status code is 200 and based on x-ratelimit-requests-remaining header the amount of available requests is reduced.

{
  "result": {
    "status": {
      "msg": "error",
      "code": 500,
      "sub_code": "Undergoing maintenance, be patient. We expect to return back to normal soon!"
    }
  }
}

Why are these requests being counted towards the daily requests amount? Shouldn’t these output with the same status code as the one in the json response?

Rapid account: Esksolutions
esksolutions Commented a year ago

@sysadm i’m sorry, but maybe you now that is "total_sales:“1476"” in details endpoint. What is this number? The card of this product shows the sales volume for 90 days as 4900+

Rapid account: Gabrielius U
gabrielius.u Commented a year ago

Hello,

Our apologies for this, this is a temporary error that happens every so often. We’re working on implementing permanent solution to reduce downtime to almost no downtown. Should take a couple of days.

Meanwhile it’s fixed for now.

Thanks for understanding.

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