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Unable to upgrade from Basic to Ultra plan

Rapid account: Ruanvb 89
Ruanvb89
4 years ago

Hi

Please advise why the subscription is being declined when I want to upgrade from the basic to the ultra plan? Credit card details are correct.

Thanks
Ruan

Rapid account: Twinword
twinword Commented 4 years ago

Hi Ruan,

We’re very sorry for the issues you’re experiencing. Since billing is completely handled by RapidAPI, please contact support@rapidapi.com for this issue.

Thank you and best regards,

Team Twinword

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