Payment made for this month but it unsubscribed

Question

Hello Sir,
Unfortunatly i cancelled the subscription but i already made payment for this month, when i am clicking on subscribe it again asking me for another payment.
Can you please help to resolve it.

Thanks and Regards
Yogendrasingh Thakur

OpenWeb Ninja · Answer

Hi,

Let me know if you still don't see it in the next 5 business days and I'll open a ticket for RapidAPI Billing team.

Thank you,
Adam

Yogen · Answer

Hey, in rapid api billing only it's showing as 25$ reduce for Nov month. but it's not credited to my Credit card account.
By when this will be refund and where i can check refunded amount?
please help

OpenWeb Ninja · Answer

Sure, feel free to let me know if anything is needed.

Yogen · Answer

Thanks, i got refund. Impress with the honesty and the way you people work

Yogen · Answer

If you can refund then it will be great as i have to do some development my project which will take time after which will subscript the api again.

OpenWeb Ninja · Answer

In any case, I asked a $25 refund from RapidAPI, you'll probably see it in a few days / week. This should solve both cases, you can go ahead and resubscribe as needed.

OpenWeb Ninja · Answer

Hi,

Do you need to subscribe again without paying again for November or do you want to unsubscribe and get a $25 refund for November?

Thank you,
Adam

Yogen · Answer

$25.00 payment has been made for November month

Invoice number E8A43485-0004
Date of issue November 15, 2023
Date due November 15, 2023

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Payment made for this month but it unsubscribed