TrueWay Matrix

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Distance and Duration Are Missing for Some Coordinates.

Rapid account: Dhodraj Sundaram
DhodrajSundaram
il y a 5 mois

Some of the coordinates return null for both distance and duration in the response. However, after some time, we receive the complete response. Could you please clarify the reason for this delay? Do we need to modify any query parameters that should be included in the request?

Rapid account: Trueway
trueway Commented il y a 5 mois

Thank you for reaching out to us.
Distance and Duration may return null in cases where it is impossible to calculate a route between the given locations or when there is no road network in proximity to the locations. This situation may also occur if a certain road segment is blocked at a specific time and there is no alternative route between the specified locations.

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