Recipe - Food - Nutrition

FREEMIUM
Verified
By David | Updated 12 days ago | Food
Popularity

9.9 / 10

Latency

488ms

Service Level

100%

Health Check

N/A

Back to All Discussions

Payment problem

Rapid account: Stelayankova
stelayankova
7 years ago

I havent been using the api for a while and I was charged with 20.Theproblemis,thatIamusingtheBASICplan,whichpriceis0. The problem is, that I am using the BASIC plan, which price is 0 per month. What is the reason for this misunderstanding and could I receive my money back?

Rapid account: Spoonacular
spoonacular Commented 7 years ago

Hi, the BASIC plan is free but you have to pay for overages when you go above the allowed daily limits. And yes, please write mashape that you want a refund and refer to this ticket that it is ok with us.

Best,
David

Join in the discussion - add comment below:

Login / Signup to post new comments