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Reliability Problems
markbrule
7 years ago
Hi - I’ve raised some issues on reliability in the recent past (since the acquisition of RapidAPI) and I’m wondering if there are any updates. I am still seeing dozens of failures each day (mostly at night) when the transloc API seems to go down.
Do you have any updates on the stability of this?
Thanks,
Mark
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Hey Mark,
I reviewed the last month or so of traffic for our API and your access in particular. I know that our platform is running smoothly, 24/7, and hasn’t had any recent uptime issues. Our API error rate has dropped to an all-time low in the past six months. Your API errors do not correspond to any overall trends in responses or latency. I’d like to know what, specifically, you’re doing with the API… I see several hundred requests per minute which feels excessive. Your nightly failures might be due to your implementation, and not the platform. If you’d prefer to reach out directly, contact me at spenser@transloc.com.
Best,
Spenser