Communication APIs


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Communication APIs

About Communication in Business

Proper communication is vital to business culture, both within the company and their interaction with consumers. Internally, communication helps managers reach goals and boost morale. With customers, proper lines of interaction build trust, create brand awareness and loyalty and increases sales.

What is a Communication API?

A communication API allows developers to build apps for their own purposes or for companies that include text messaging, voice calling, or other means of contacting customers.

There are several APIs that developers can use to include these functions: voice, SMS (regular texting), MMS (multimedia messaging), RCS (rich communication services), chat, and emergency calling if necessary.

How does a Communication API work?

An application programming interface (API) allows two machines to talk to one another through code. Many communications APIs are built on the REST protocol so that the application can both send and receive calls and texts.

Who can benefit from Communication APIs?

There are many ways that companies benefit from communication APIs. Here are a few of the use cases:

  • Ease of use - texting ten thousand customers is as easy as texting one
  • Sending one-time authentication passwords via SMS during account creation
  • Instant video or chat support
  • API-driven text reminders of upcoming appointments
  • Video consulting services or appointments

These efforts can go a long way in building brand loyalty with consumers that appreciate the ease of use. Furthermore, customers benefit when they can get instant support from their favorite companies or don’t have to leave the comfort of their homes for certain types of appointments.

Why are Communication APIs necessary?

APIs are the communication bridge between machines. Communication APIs provide that functionality in the real world between applications, businesses, and consumers.

What can you expect from a Communication API?

Developers should ensure any communication API they employ that requires a user’s personal information is up to security standards. Likewise, they need to make sure the code is up-to-date, so it is unlikely to be breached by outsiders.

Other APIs that fall under the communications umbrella, such as tools to check phone numbers or email addresses, should have a regular refresh rate to stay as current as possible.

Are there examples of free Communication APIs?

  1. Veriphone
  2. Email Verifier
  3. Nexmo Number Insight
  4. Maytapi WhatsApp
  5. Language Tool
  6. Scout
  7. Clicksend SMS
  8. Inteltech SMS
  9. Phone and Email Validator
  10. DNS Tools
  11. Now Push

Communication API SDKs

All Communication APIs are supported and made available in multiple developer programming languages and SDKs including:

  1. Node.js
  2. PHP
  3. Python
  4. Ruby
  5. Objective-C
  6. Java (Android)
  7. C# (.NET)
  8. cURL

Just select your preference from any API endpoints page.

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