WebSpellChecker

FREEMIUM
By WebSpellChecker | Updated 25 days ago | Business
Popularity

8.7 / 10

Latency

394ms

Service Level

100%

Back to All Discussions

Error parsing encrypted customer ID (Invalid data encoded string)

C
Connor.Mulhall
7 years ago

Hello I have just subscribed and I am getting a { error: true, is_critical: 0, message: “Error parsing encrypted customer ID (Invalid data encoded string)”, command: “check_spelling”} Error

avatar
webspellchecker commented 7 years ago

Hello Connor,

Looks like that you have used short (10th-digit) customerID during initialization. Please note that short customerID is used to identify you and your site(s) in our system.

In order to get this issue resolved you need to use long encrypted customerID during SCAYT initialization instead. Mentioned customerID was provided to you in sproxy.ini file via e-mail with account details after subscribing. Do not forget to clean browser cache once the SCAYT initialization settings will be updated.

Please feel free to contact us if you need any further assistance.

WebSpellChecker.net Team

Join in the discussion - add comment below:

Login / Signup to post new comments
Rating: 5 - Votes: 1