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RTX, Collins Aerospace’s parent company, said it was aware of a “cyber-related disruption” to the software at selected airports, without naming them. Heathrow Airport said it was among those affected. Brussels Airport and Berlin Airport were also affected, they said separately. Hours later, Dublin Airport said it was also facing minor impact from the issue, along with Cork Airport, Ireland’s second biggest after Dublin. “The impact is limited to electronic customer check-in and baggage drop and can be mitigated with manual check-in operations,” RTX said in an emailed statement, adding that it was working to fix the issue as quickly as possible. It did not give any information on who might be behind the attack. At Heathrow, Berlin and Brussels, 29 flight departures and arrivals had been canceled as of 1130 GMT, aviation data provider Cirium said. In total, 651 departures were scheduled from Heathrow, 228 from Brussels and 226 from Berlin on Saturday. Officials in Brussels said there had been four flight diversions, as well as “delays on most of the departing flights.” Brussels Airport said it had asked airlines to cancel half of their scheduled departing flights on Sunday to avoid long lines and late cancellations, signaling that the disruption would continue through the weekend. A European Commission spokesperson said there were currently no indications of a “widespread or severe attack” and that the origin of the incident was still under investigation. These kinds of sweeping outages are typically the result either of ransomware attacks, where online extortionists paralyze corporate networks in the hope of payment, or deliberate digital sabotage. Rafe Pilling, director of threat intelligence at cybersecurity company Sophos, said the impact of the incident highlighted “the fragile and interdependent nature of the digital ecosystem underpinning air travel.” “We’ve seen huge impact across retail and currently automotive in the UK this year,” he said. “The threat is significant and very real.” Several breach-tracking websites have previously said that Collins Aerospace was hit by ransom-seeking hackers in 2023. The company did not return a message seeking comment on those allegations or details about Saturday’s incident. Passengers with a flight scheduled for Saturday were advised by the affected airports to confirm their travel with airlines before heading to the airport. Berlin Airport said on its website there were longer waiting times at check-in and it was working on a quick solution. 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On 21 September 2025, a cyberattack targeted the MUSE software provided by Collins Aerospace, disrupting check-in and boarding operations at key European hubs such as London’s Heathrow, Brussels, and Berlin airports. RTX, the parent company of Collins Aerospace, confirmed it was aware of a “cyber-related disruption” impacting selected airports. According to RTX, the impact was confined to electronic customer check-in and baggage drop systems, which could be mitigated by switching to manual check-in operations; however, they provided no further information about the perpetrators.

— Why this matters: The targeted attack on a critical airline system underscores vulnerabilities in the digital infrastructure supporting Europe’s busiest airports.

\",\n \"subhead_2\": \"Flight Disruptions and Immediate Operational Impact\",\n \"subhead_2_content\": \"

By 1130 GMT on Saturday, aviation data provider Cirium reported that 29 flight departures and arrivals had been cancelled across Heathrow, Brussels, and Berlin. In total, 651 departures were scheduled from Heathrow, 228 from Brussels, and 226 from Berlin. Officials in Brussels reported four flight diversions along with delays on most departing flights. To ease the congestion and prevent further delays, Brussels Airport requested airlines cancel half of their scheduled departing flights on Sunday, signalling that the disruption might persist throughout the weekend.

— Why this matters: The extensive flight cancellations and operational adjustments highlight the severe immediate impact of the cyberattack on travel schedules.

\",\n \"subhead_3\": \"Investigation and Broader Cybersecurity Concerns\",\n \"subhead_3_content\": \"

This incident is the latest in a string of hacks targeting governments and companies worldwide, affecting sectors from health care and defence to retail and autos. A recent breach at luxury carmaker Jaguar Land Rover even brought its production to a halt. The European Commission stated there were no indications of a “widespread or severe attack,” although the origin of the incident remained under investigation. Rafe Pilling, director of threat intelligence at Sophos, highlighted the fragile and interdependent nature of the digital ecosystem underpinning air travel, noting significant impacts on both retail and the automotive sector in the UK this year. Such sweeping outages are typically the result of either ransomware attacks or deliberate digital sabotage.

— Why this matters: Expert insights and regulatory observations place the incident within the broader context of escalating cybersecurity challenges in critical infrastructure.

\",\n \"subhead_4\": \"Airport Operational Advisory and Updates\",\n \"subhead_4_content\": \"

Hours later, Dublin Airport reported minor operational impacts, with Cork Airport—Ireland’s second largest after Dublin—experiencing similar issues. Affected airports advised passengers with Saturday flights to confirm their travel plans with the airlines before arriving. Berlin Airport noted longer waiting times at check-in and indicated it was actively working on a prompt resolution. Notably, Frankfurt Airport, Germany’s largest, was not affected. “I arrived here at the airport station at about quarter past nine, and we haven’t been told anything except that there was a technical fault,” Kim Reisen told Reuters at Berlin Airport.

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