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HelpDesk
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By zakutynsky
Updated a year ago

HelpDesk API Documentation

Ticket numbers, customer portals & robo-emails aren't a great way to build trust.

Learn more about this API
POSTcreateAttachment
POSTcreateConversation
POSTcreateConversationThread
POSTcreateCustomer
POSTcreateWebhook
POSTdeleteAttachment
POSTdeleteConversation
POSTdeleteNote
POSTgetAttachmentData
POSTgetBusiestDayTimeReport
POSTgetCompanyDrillDownReport
POSTgetCompanyOverallReport
POSTgetConversationsReport
POSTgetCurrentUser
POSTgetCustomerMailboxConversations
POSTgetCustomersHelpedReport
POSTgetCustomersList
POSTgetDocsReport
POSTgetDrillDownReport
POSTgetFieldDrillDownReport
POSTgetFirstResponseTimeReport
POSTgetFolderMailboxConversations
POSTgetHappinessOverallReport
POSTgetHappinessRatingsReport
POSTgetMailboxConversations
POSTgetMailboxCustomers
POSTgetMailboxFolders
POSTgetMailboxList
POSTgetMailboxUsersList
POSTgetNewConversationsReport
POSTgetNewDrillDownReport
POSTgetProductivityDrillDownReport
POSTgetProductivityOverallReport
POSTgetReceivedMessagesReport
POSTgetRepliesSentReport
POSTgetResolutionTimeReport
POSTgetResolvedReport
POSTgetResponseTimeReport
POSTgetSingleConversation
POSTgetSingleCustomer
POSTgetSingleMailbox
POSTgetSingleTeam
POSTgetSingleUser
POSTgetTagsList
POSTgetTeamMembers
POSTgetTeamsList
POSTgetUserConversationHistoryReport
POSTgetUserCustomersHelpedReport
POSTgetUserHappinessReport
POSTgetUserMailboxConversations
POSTgetUserRatingsReport
POSTgetUserRepliesReport
POSTgetUserReport
POSTgetUserResolutionsReport
POSTgetUsersList
POSTgetWorkflowsList
POSTrunWorkflowOnMultiplyConversation
POSTrunWorkflowOnSingleConversation
POSTsearchConversations
POSTsearchCustomers
POSTupdateConversation
POSTupdateConversationThread
POSTupdateCustomer
POSTupdateWorkflow
POSTwebhookEvent
POSTgetSingleConversation

Return a single conversation.

Header Parameters
X-RapidAPI-HostSTRING
REQUIRED
X-RapidAPI-KeySTRING
REQUIRED
Code Snippets

Install SDK for (Node.js)Unirest

OAuth2 Authentication
Client ID
Client Secret
OAuth2 Authentication