Uploaded image no longer existing

Question

I uploaded an image for use as logo about 8 months back, -- 
d48ed1e106fb3e48330a0b32d056ec3a836a3cb6.png

but since yesterday, whenever i try to create a QRCode, i get {"errorCode":5,"errorMessage":"Image is not existing"}

I need to know how the image got lost, do I need to reupload every x months?

qrcode-monkey · Answer

Hello,
If you get errorCode 5 your uploaded image got deleted from the cache. Try to upload it again or use a image URL to avoid those issues. Please note that the upload cache is limited to 24 hours now. We kept the images for way longer than we planned to.

Custom QR Code with Logo

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Uploaded image no longer existing