If I have unlimited subscripcion why error Max retries exceeded

Question

If I have unlimited subscripcion why error Max retries exceeded.

Sam Johnson · Answer

Would you please tell us how many requests were sent per second when the error happened ?

Would you please share the complete error message along with data/time with us ?

Also if possible, please email us at interdata.connect@gmail.com with a screen shot.

Thank you,

Stock and Options Trading Data Provider