Dear Support Team,

Review2 API was working fine till yesterday, now we are getting below error and we are unable to contact support through mail since its no longer valid

We are currently facing an issue when attempting to retrieve reviews from the Tmall site, as subscribers to the Ultra plan from info@setuserv.com. The error message received is: {“ret_id”:133432835263589167,“ret_code”:-6,“ret_message”:“response error, plz contact us via wechat:samlindan or email:support@meishr.com for technical support”,“ret_body”:""}.

The data is critical and time-sensitive for our operations. We urgently need your assistance to resolve this issue and obtain the required data.