Dear Support Team,

We are currently facing an issue when attempting to retrieve reviews from the Tmall site, as subscribers to the Ultra plan from info@setuserv.com. The error message received is: {“ret_id”:133432835263589167,“ret_code”:-6,“ret_message”:“response error, plz contact us via wechat:samlindan or email:support@meishr.com for technical support”,“ret_body”:""}.

The data is critical and time-sensitive for our operations. We urgently need your assistance to resolve this issue and obtain the required data.