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Aliexpress DataHub

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Da eCommerce DataHub | Aggiornamento 4日前 | eCommerce
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We have errors 5020

Rapid account: BD Tekhnologii
BDTekhnologii
3ヶ月前

Hi!
Starting from 2024/02/24 we started receiving errors with code 5020. And the message: “internal-error”: “data gather failed, user validation error, contact developer if this repeats”.
At the moment the number of errors is 5-10%.
We checked the API_KEY and it has not changed.
Can you help us? If you need additional information let us know.

Rapid account: Ecommdatahub
ecommdatahub Commented 3ヶ月前

Hello,

There was an error on our side I believe, this should be fixed now and we’re working on upgrading the API for more stability now. For future, you can contact us directly on telegram if any urgent issue appears. Write a private message for Telegram contact info.

Thank you!

Rapid account: BD Tekhnologii
BDTekhnologii Commented 3ヶ月前

Hi!
Do you have any information on this ticket? It is very important to us that this works well. If we can help in any way, please let us know.

Rapid account: BD Tekhnologii
BDTekhnologii Commented 3ヶ月前

Hi!
I wanted to say about the endpoint item_search_image Aliexpress - Item Search by Image
Thanks for the quick response. If you need additional information let me know.

Rapid account: Ecommdatahub
ecommdatahub Commented 3ヶ月前

Hello,

Which API are you referring to?

Thank you.

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