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High latency
DavidSL9
hace 3 meses
Hello,
I was wondering if anyone else is experiencing high latency in their api requests.
For me it started around 21:00 GMT on Monday 26th.
Best regards.
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It’s working much better now. Thanks a ton for the quick resolution.
Hi,
We are registering improvements right now. It will decrease definitely as we keep updating all our servers with the patch we deployed. After this, we will keep working to prevent issues like this from happening again.
Thanks for your patience.
Seems to be affecting me again now after a short period of improved performance
Thank you for reviewing the issue. Maybe it is affecting only certain users, but unfortunately I’m still experiencing high latency.
Looks like performance has now improved, thank you
Thank you
Sorry for this issue.
This is being worked right now.
Seeing very high latency this morning also (since around 10/11am GMT). Is this being worked on?
Hi,
We understand this API latency issue is causing you problems, and we sincerely apologize for the disruption. We’ve been working diligently since this morning to identify the root cause and are now testing solutions. We’ll restore the API’s performance to normal as quickly as possible. Thank you for your continued patience.