api not working for logout and factory reset

Question

Logout api doesn't work: "Logout operations have been closed for a short time. You can log out from your phone."

So I am not able event factory reset using API - session is still active and whatsapp account is still logged in

Maytapi · Answer

Hello,

the Logout API not being called and the Factory Reset API being the only one in operation. We recommend utilizing the Factory Reset API to trigger the necessary actions. Please consider implementing a Factory Reset to ensure that the system is in the desired state.

Additionally, we would like to inform you that the email address you provided in your communication six days ago did not reach us.

Thanks

A I · Answer

Hi, I wrote you email 6 days ago

Maytapi · Answer

Hello,

Can you share instance id with us?

Thanks

A I · Answer

There is undocumented endpoint * /clear* which is used on Browser stuck button. Seems it works as workaround.

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api not working for logout and factory reset