Hello,

Please read above messages and follow instructions to get help.

Regards.

I’m not able to subscribe to the free version. I see its getting a “Could not subscribe to plan - request failed with 500 for userId and apiId” back from graphql.

Seems like standard bad credentials message but should I be getting that for the free trial?

Hello,
The following message is from RapidAPI :

“We had a problem in our system, not it is fixed.
Please update them they can try now, but they need to fill in the billing information first.
https://rapidapi.com/developer/billing/billing-information”

Best regards

Hello,

I am sorry that we don’t handle the payment or subscription system to solve the issue for you. Please help me by sending a report directly to support@rapidapi.com. You should attach some screenshot to demonstrate the case better. I will also report the issue to them.

Regards.