Dear [API Owner/Support],

I hope this message finds you well. We are facing issues with your API today, particularly the video-related functionalities (details, comments, etc.) and, until noon, channel-related calls were also affected.

Last Friday, everything worked fine, but today (Monday), we’re experiencing unresponsiveness in key API calls. This is affecting our application’s functionality, and we urgently need your assistance in resolving this matter.

If there are ongoing maintenance activities or known issues, please inform us. Your prompt attention to this issue is appreciated.

Thank you,

Reegun Rufus G