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Error for Certain Query

Rapid account: Ramanarule 5
ramanarule5
a year ago

Hello and happy holidays,

I am trying to execute this query to the search endpoint with the following query string:

q=%22FRANK%27S+INTERNATIONAL%22+%28%22Supply+Chain%22+OR+%22Supply+Chain+Plannng%22+OR+%22Sales+and+Operations+Planning%22+OR+%22Demand+Planning%22+OR+%22Demand+Forecasting%22+OR+%22Supply+Planning%22+OR+%22Inventory+Planning%22+OR+%22Logistics%22+OR+%22Order%22+OR+%22Shipping%22+OR+%22Shipment%22+OR+%22Fulfillment%22+OR+%22Lead+time%22+OR+%22Inflation%22+OR+%22Digital+Transformation%22+OR+%22Backlog%22+OR+%22Back+order%22+OR+%22Out+of+stock%22+OR+%22Stockout%22+OR+%22Expansion%22+OR+%22Capex%22+OR+%22Prioritites%22+OR+%22Supply+Chain+Challenges%22+OR+%22R%26D%22+OR+%22Latest+Earnings%22+OR+%22Mergers+%26+Acquisitions%22+OR+%22Collaborations%22+OR+%22Partnerships%22+OR+%22New+Product+launches%22+OR+%22New+factories%22+OR+%22New+technologies%22%29&country=us&language=en&pageSize=50&from=2022-12-09&to=2022-12-19&sortBy=title

The request keeps timing out (even if I reduce the query string to the following as well. q=%22FRANK%27S+INTERNATIONAL%22+%28%22Supply+Chain%22+OR+%22Supply+Chain+Plannng%22+OR+%22Sales+and+Operations+Planning%22&country=us&language=en&pageSize=50&from=2022-12-09&to=2022-12-19&sortBy=title

  1. Would you be able to advise on this with regards to the timeouts? If I use different companies such as Costco in place of Frank’s International, it works.
  2. Is there any update on the latency reduction, as when the queries work, it still takes 30-40 seconds.

Thanks!

Rapid account: Matcher Labs
MatcherLabs Commented a year ago

Hello ramanarule5,

Thank you for reaching out.
We appreciate your patience, and will be happy to solve this issue for you

We are happy to inform you that your issue has been resolved. Can you please check if you are facing the same issue again? However, if the issue still persists, do feel free to contact us again.

Always happy to support you in this and the upcoming year! Have a wonderful holiday break.

Regards,
MatcherLabs

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