Is it possible to return our payments ? Because it was some tech. mistake

Question

Yesterday first our action was upgrade Payemt Plan:ULTRA
After that it was two transactions.
But now we have report with another version:
http://prntscr.com/c1y0kv

John Titus · Answer

Hi ttr1974_z11,
You'll have to contact Mashape about payment issues. They can be reached at support@mashape.com.

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Is it possible to return our payments ? Because it was some tech. mistake