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通过 Sohail Ahmed | 已更新 a month ago | Translation
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Double charged

Rapid account: Kostaskontos
kostaskontos
3 months ago

Hello! I have subscribed to the Pro plan with a monthly fee of $15.00. 2 months ago there was a problem and I had to subscribe again to fix it. Since then, I have been charged 2 x $15.00 each month. I am afraid that this will happen again the next month. Can you check it please? I am attaching a photo of my account charge!
https://imgur.com/a/VBj3p8W

Thank you

Rapid account: Sohailglt
sohailglt Commented 3 months ago

Hi Kostaskontos,

Thank you for bringing this to our attention. I’ve notified support about the double charges and requested refunds promptly.

Apologies for the inconvenience.

Regards

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