Subscribers need to cancel the old plan and re-subscribe. This seems to have worked.

Hi, “…relates to some changes we made to the pricing plans…” Could you please tell me what changes you made to make it work again? I have exact the same problem at one of my apis and RapidAPI support isn’t answering… Thanks a lot!

Thanks. Solved

Hi,

Think this issue relates to some changes we made to the pricing plans.

Here’s the announcement we sent out at the time:

*ACTION REQUIRED FOR BASIC PLAN USERS

We recently restructured our pricing plans. More services were made available to PRO plan users.

Nothing has changed in terms of features or services available to BASIC plan users. However, you will need to change to the new BASIC plan to continue using the APIs. Here are the steps required:

• Go to https://rapidapi.com/utelly/api/utelly
• Select pricing
• Identify the new Basic Plan and select “Change Plan”

Hope this helps,

Warm regards,

Ben