ACCESS_DENIED while using Pro Plan

Question

Hello,

I have subscribed to the Pro Plan last week and this was working well so far. But now when I try to use features from the Pro Plan I get some error message like this (for instance while using the limit of 100 results) :

{u'errors': [{u'message': u"The requested query limit [100] exceeds what's allowed on your current plan.", u'code': u'ACCESS_DENIED'}]}

Could you please tell me what is the reason and how to sort it out?
Has my API key changed from last week?

Best regards,

Erwan

erwan-rouzel · Answer

Hi,

Thank you for your support.
I have just tried the same request today and now it works! So maybe just some temporary downtime but seems all fine now.

Best regards,

Erwan

Michael Mogley · Answer

I have exchanged emails with RapidAPI support and, so far, neither one of us has been able to reproduce your issue. They've said they will reach out to you about it. I am also in contact with them to make sure it's not some hiccup on their end.

Michael Mogley · Answer

Are you able to execute the endpoint from the RapidAPI endpoint test page using your key?

https://rapidapi.com/wirefreethought/api/geodb-cities

Michael Mogley · Answer

Hi Erwan. I am sorry you're having this issue. Nothing has changed with the api instance itself. I forwarded your message to RapidAPI and will be following up with them today. Stay tuned!

Michael

GeoDB Cities

9.9 / 10

53ms

100%

100%

ACCESS_DENIED while using Pro Plan