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gateway timeouts every day
andrewjkuo
a month ago
how can this API have a “100% service level” and 100% health check" when we get gateway timeouts and internal service errors every single day. constant issues
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Hello,
Across all our users, our total error rate is at 0.04%. For your account, it’s even lower at 0.03%. That’s pretty tight, but I get that any error, no matter how rare, can throw a wrench in your plans.
In this image you can get the rapidapi logs of our responses: https://ibb.co/VBnRGhr
This is for your account: https://ibb.co/4R2ZgSF
Please remember, no service can promise perfection, but we’re here to make sure you’re getting the best we can offer. Your feedback’s crucial for that, so keep it coming.
Thanks.