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Intermitent function last two weeks

Rapid account: Pperone
pperone
2 months ago

For some reason, for the last two weeks, the API seemed to enter a very inconsistent state, where, the majority of events don’t ever get updated, and even the ones that do are updated very slowly, only two or three times during the event.

Before that, the API had been extremely reliable, so I’m wondering if something changed?

We’re having to do manual updates throughout events for these past couple of weeks, which requires resources we don’t always have available.

To give examples of events that never provided updates, here are ids from recent ones:

2227499, 2272721, 1895000, 2289752, 1923781, 1889276

Is there a way to know ahead of time which events are not gonna provide incident lists? Thank you for the help.

Rapid account: Tipsters
tipsters Commented 2 months ago

I can get the data. ex /v1/events/2272721/incidents
Send me an example of your query and the parameters of the query
You must contact me tipsters@rapi.one or t.me/api_tipsters

Rapid account: Pperone
pperone Commented 2 months ago

We pull incidents for events every 30 seconds, and typically get accurate info on goals, cards and event start and finish

Rapid account: Pperone
pperone Commented 2 months ago

What I mean by never updated is that the incidents list for them (incident by event id endpoint) are empty

Rapid account: Tipsters
tipsters Commented 2 months ago

Hello. I don’t understand what “never updated” means
I checked these events. but I can’t figure out what the problem is.
A full description of the problem is 90% of a good answer and solution.
Send me an example of your query and the parameters of the query
You must contact me tipsters@rapi.one or t.me/api_tipsters

Regards. Tipsters.

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