TaoBao & Tmall Data Service

FREEMIUM
By Gemini | Updated 21 days ago | eCommerce
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Tmall API not working

Rapid account: Ovhxbyte
ovhxbyte
2 years ago
When we are tesing this API with the python.

We are getting below errors.

{“ret_code”:-6,“ret_message”:“maintenance in progress, please wait / 维护中,请稍后”,“ret_body”:"",“ret_id”:132913885669662869}

It’s very very urgent for us to solve this problem.

From long time we are facing this error.
Can you fix this ASAP?

Regards,
Dhara

Rapid account: Dharapatelxbyte 7 S Ry HX 0 OEO
dharapatelxbyte-7S-ryHX0OEO Commented 2 years ago

Dose this started?

Rapid account: Ovhxbyte
ovhxbyte Commented 2 years ago

Still it’s not fixed.

It’s now very very hard to handle more delay on this.

It’s impecting our bussiness. We are lossing our bussiness.
Hope you understand our situation and just revert us on this with the ETA.

Rapid account: Ovhxbyte
ovhxbyte Commented 2 years ago

Any update on my above comment?

I need fast resoluation for tmall.

Rapid account: Ovhxbyte
ovhxbyte Commented 2 years ago

It’s taken more days to fix the issue.

Try to fix it as soon as possible. It’s very very urgent for us.

Rapid account: Dvanh 271295 Z T 9 Zw Gb 9 J Hg
dvanh271295-zT9ZwGb9jHg Commented 2 years ago

Hope for the team’s efforts. Hope you can fix this problem soon

Rapid account: Ovhxbyte
ovhxbyte Commented 2 years ago

As we are not getting correct page.
But while I am checking the request count.

You are counting this maintenance response as a correct response.

And counting that request as well. It’s not a correct page so, you can’t count it.

You are requested to revert all such request in my account.

Rapid account: Ovhxbyte
ovhxbyte Commented 2 years ago

It’s Taking much Time to fix the Issue.
Try to fix it as soon as possible.

It’s very very urgent to fix the issue.

Rapid account: Show Api
ShowApi Commented 2 years ago

yesterday, taobao updated the interface, so that the item detail v1 & v2 are unavailable.
maybe 3-5 days to recover.

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