subscribe to plan error

Question

Hi there, I'm subscribed to the Mega plan and i wanted to decrease it to the ultra one but im getting always a payment error:

**An error occurred with your payment. Please try entering your credit card details again.
**

I tried with more than one credit card and still not working.
We tried to unsubscribe (we got the email with the confirmation) to try if that works but no luck.

Can you please reach us out ASAP since we need this service and today is the last day.

Thanks,

felipefira · Answer

I have the same problem

Anthony · Answer

RapidApi throws payment errors in a lot of cases. If you are sure that your card should be working fine, I recommend to subscribe to ScrapeNinja on APIRoad marketplace instead: https://apiroad.net/marketplace/apis/scrapeninja

Vigneswaran J · Answer

Hi i also have same proplem..i am trying ultra

Anthony · Answer

for ultra+ plans it is possible to pay via crypto and ACH/SEPA direct transfer (from business bank account), drop me a message https://t.me/scrapeninja

Xapads · Answer

I have mailed them and remind them but still not getting response from them, how can i make the payment as i am getting the same error.

Error:
An error occurred with your payment. Please try entering your credit card details again.

Anthony · Answer

I have contacted them and payments should work as expected now. Let me know if they are not :)

Cheers!

Anthony · Answer

hi! I think this is an issue with RapidAPI please try to contact them at support@rapidapi.com 
I will try to contact them as well..

Jerome Gobbesso · Answer

Hello, I have the same problem :-(

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subscribe to plan error