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FREEMIUM
By nametoolkit | Updated 15 days ago | Business
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Paid For $150 Plan - Nothing

Rapid account: Dripway
dripway
9 years ago

I paid two times with my credit card. Got the message saying my MEGA plan was confirmed.

I still do not see anything and my credit and plan is the same.

Mashape username: dripway

Rapid account: Nametoolkit
nametoolkit Commented 9 years ago

Mashape handle all payment/subscription and billing, if there is a problem there please contact them. If there is a technical issue you’re experiencing with our API please let us know. Thanks.

Rapid account: Dripway
dripway Commented 9 years ago

I did start with the $5 plan. I need a bigger plan, if there’s a problem with me ordering a bigger plan, I will switch to another provider. The error is that I’m running out of credits and I need more, and I ordered a plan, but I never got the credits.

Rapid account: Nametoolkit
nametoolkit Commented 9 years ago

Hi there,
Why don’t you start on a smaller plan? Which call are you trying and what is the error you’re receiving. With this info I’ll investigate ASAP.

Many thanks,
Mark

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