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FREEMIUM
By Nice Robot | Updated 22 days ago | Tools
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Issue with Overages

Rapid account: Youplusteam
youplusteam
8 years ago

I had deactivated our account a while ago and we are not even using it in our app any more, but for some reason we are still subscribed and just went from $100 subscription to almost $1400. I need to speak to somebody immediately please because something is very wrong here.

Thank you.

-Charlie

Rapid account: Nice Robot
nice-robot Commented 8 years ago

Hello Charlie,
You’ll need to get in touch directly with Mashape to resolve the issue as we have no control on billing.

Best Regards.

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