API Distance problem

Question

Hello

We have often received error messages since August 14, 2023

About 50% of API returns end up with a 504 return code

"messages":"
The request to the API has timed out. Please try again later, or if the issue persists, please contact the API provider"
"info":"
Your Client (working) ---> Gateway (working) ---> API (took too long to respond)"

Can you please check ?

Regards.

Victor Nguyen · Answer

Issue with their server, we are paying for this and it is not working...

Timothy Fosteman · Answer

Same issue here! Don't know how to deal with it.

Jared Nelson · Answer

I'm getting the same issue. Can someone take a look. Thanks!

Distance

9.6 / 10

583ms

100%

100%

API Distance problem