Hello Eric

Apologies for late reply, we never received notifications of the messages here. Could you please email us at businessreports@licensesearch.org for further support. I’d like to make things right for you.

Thanks,
Gary

We pay several hundred dollars a month for this API. I want to get your API to work, but I have been forced to start researching alternatives. Please let me know which support path we can use to resolve this.

Thanks,
Eric Peters
Director of Engineering for Conversations
Dealer Inspire

LicenseSearch,

We need to get traction on this request. As said above, we now get:

{
“status”: “error”,
“message”: “Please provide a valid access token”
}

Which is different from the first day of the problem (see Lily Denardo’s message above). We are using the access token provided in our Rapid API app.

What can we do to get this working again? This is impacting our production application.

Thanks,
Eric Peters
Director of Engineering for Conversations
Dealer Inspire

We are using V1 currently. V2 is not returning correct license plate details for the tests we’ve tried with vehicles we own. As of today the error message we receive with V1 is:

{
“status”: “error”,
“message”: “Please provide a valid access token”
}

We are using the correct access token for our app in Rapid API.

Hi ldenardo

Which API version are you using? Have you tried switching to V2?

Best Regards
LicenseLookup.org