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Axesso - FB Data Service

फ्रीमियम
द्वारा Axesso | अपडेट किया गया vor 12 Tagen | Data
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9.7 / 10

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8,550ms

सेवा का स्तर

99%

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100%

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Payment Issue

Rapid account: Acewang 100
acewang100
vor einem Jahr

I just want to subscribe the Facebook API for one month. So I subscribed the Ultra plan, It costs me 50$. After that I changed to basic plan. Now I’m unable to use Ultra any more. Please help!!!

Rapid account: Axesso
axesso Commented vor einem Jahr

Hi,

just to conclude this thread, we confirmed the Refund request from RapidApi and we already saw that one subscription amount was successfully refunded. Let us know in you have any other question.

Best Regards
Axesso Support

Rapid account: Axesso
axesso Commented vor einem Jahr

Hi,
we see in the history that you subscribed to Ultra plan but you directly unsubscribed to it. In this case you cannot longer use the credits. As we are not involved in the payment procedure (this is RapidApi area) we cannot do anything here. Can you please contact their support (support@rapidapi.com) and looping us (support@axesso.de). We will confirm to RapidApi that they need to enable you subscription again.

Let us know in case you have any question.

Best Regards
Axesso Support

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