Having problem with Payment/Subscription

Question

Hello,
I have been using telize APIs on our application for few months, Recently, I am having problems with Payment, I tried to subscribe but it not working, just do nothing. I need the PRO plan and I have the card added to my account and have enough balance for it.

Thanks!

Frederic Cambus · Answer

Hi,

Sorry to hear that. Unfortunately, there is nothing we can do on our side as the payment process is handled by Mashape.

Please contact their support directly regarding this issue, they can be reached by e-mail at support@mashape.com

Let me know if they were able to help.

Best regards.

Telize

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Having problem with Payment/Subscription