Criar equipeAdicione sua APIDocumentos
Entrar
Inscrever-se

Telize

PAGO
Por Frederic Cambus | Atualizado 21 days ago | Location
Popularidade

9.8 / 10

Latência

83ms

Nível de serviço

100%

Health Check

N/A

Voltar para todas as discussões

Subscription created but payment not processed

Rapid account: Kokipress
Kokipress
8 years ago

Hi Telize,
We have a new subscription and a valid card on file; but the payment is not going through. Please could you help fix this issue ? The API is disabled right now and many features of our service are down.

Please could you help urgently fix this issue ?

Thank you.

With kind regards,

Rapid account: Fcambus
fcambus Commented 8 years ago

Hi,

Sorry to hear that. Unfortunately, there is nothing we can do on our side as the payment process is handled by Mashape.

Please try to contact their support directly regarding this issue, they can be reached by e-mail at support@mashape.com

Let me know if they were able to help.

Best regards.

Junte-se à discussão - adicione o comentário abaixo:

Efetue login / inscreva-se para postar novos comentários